Top Operations Manager Jobs in Mumbai

Own and scale Salesforce architecture, administration, development, reporting, and sales workflows. Manage HubSpot marketing operations, automation, lead lifecycle processes, and Salesforce synchronization. Build integrations, AI agents, and workflow automations across go-to-market systems while ensuring data quality, access controls, testing, and monitoring. Partner with global sales and marketing teams to improve funnel performance, lead routing, forecasting, adoption, and revenue operations.

The job description provides limited role-specific information. The Operations Manager will presumably support business operations within TaskUs, a global provider of outsourced digital services and customer experience solutions. No specific responsibilities, qualifications, technologies, compensation, travel, or clearance requirements are provided.

Supervise regulatory capital calculations and reporting for market risk, credit risk, leverage, and large exposure metrics. Manage RWA and COREP processes, analyze capital variances, coordinate month-end controls, address stakeholder questions, document business requirements, and support Basel 3.1 and FRTB initiatives. Partner with Finance, Risk, Technology, audit, and business teams to improve processes, test complex logic, and communicate capital drivers to senior management and regulators.

Supports implementation of the US FRTB regulatory framework and market risk capital calculations. Responsibilities include interpreting regulations, coordinating model, data, technology, and governance changes, testing complex calculations and datasets, analyzing capital movements, supporting model governance, and maintaining controls and documentation. The role partners with Finance, risk, technology, compliance, and business stakeholders while improving and automating capital reporting processes.

Leads large-scale BPO voice and non-voice operations, managing at least 250 employees, client relationships, service performance, budgets, workforce planning, reporting, and continuous improvement. Oversees QBRs and MBRs, escalations, attrition and shrinkage control, profitability, capacity planning, process automation, compliance, and operational strategy. The role requires substantial international BPO experience, client-facing leadership, financial management, advanced Excel and reporting capabilities, and flexibility for 24/7 shifts and US travel.

The job description provides limited role-specific details. The Operations Manager would likely oversee business operations, support service delivery, maintain performance standards, and coordinate teams in TaskUs’s outsourced digital services environment.

Oversee investment operations across data, trade, portfolio, and product functions. Manage trade lifecycles for equities, fixed income, foreign exchange, and commission management, ensuring accurate affirmation and settlement. Coordinate internal teams and external partners, resolve operational issues, mitigate risks, document processes, and support continuous improvement. Lead and develop operations teams while maintaining strong relationships with global business leaders and protecting confidential information.

Oversee hospital operations across OPD, IPD, admissions, discharge, bed management, billing, front office, staffing, and interdepartmental coordination. Monitor patient experience, occupancy, revenue, patient flow, compliance, quality, and operational KPIs. Manage grievances, audits, emergency coordination, duty rosters, and process improvements while ensuring adherence to NABH standards and hospital policies.

Manage payment processing operations and relationships with network and partner banks. Resolve escalations, analyze transaction trends and partner performance, coordinate service meetings, monitor incidents, and identify process, product, technical, and business improvements. The role requires strong payments knowledge, stakeholder communication, data analysis, and problem-solving across fintech and banking environments.

Manages marketing projects, timelines, deliverables, resources, and cross-functional coordination. Uses Google Sheets and project management tools to track deadlines, automate updates, identify bottlenecks, and report progress. Supports HubSpot marketing operations, collaborates with creative teams, improves workflows, and provides data-driven recommendations to leadership. The role also requires coordinating multiple projects, aligning marketing initiatives with business goals, and interpreting performance metrics.

Manage a team responsible for data profiling and collection across markets. Oversee recruitment, coaching, performance reviews, staffing, scheduling, workflow queues, quality controls, and SLA adherence. Maintain data collection methodologies, analyze operational metrics, drive continuous improvement, and identify technology opportunities. Collaborate cross-functionally on product enhancements and respond to internal and external client queries.

Manages sales operations across pipeline management, forecasting, quota setting, compensation tracking, CRM administration, analytics, reporting, and process improvement. Partners with sales and revenue leadership to define KPIs, improve efficiency, and support go-to-market execution. Leads a small team of sales operations analysts and coordinators, providing coaching, performance management, and career development while ensuring alignment with revenue objectives.

Leads multi-site regional operations across records and information management service lines. Responsibilities include facility performance, workforce leadership, operational integration, systems compliance, OHSE and risk management, customer audits, vendor contracts, budgeting, resource optimization, and continuous improvement. The role also supports acquisition due diligence and integrates newly acquired business units into regional operations.

Leads end-to-end operations for large-scale scanning and digitization projects, overseeing throughput, quality, workflow optimization, SLAs, financial performance, and customer satisfaction. Owns a $20M+ P&L portfolio, manages more than 400 employees, directs governance and escalations with public-sector customers, and drives revenue growth. Requires expertise in document scanning, indexing, enterprise content systems, OCR, quality management, and RCA/CAPA methodologies.

Lead regional post-sanction credit operations including credit documentation, security/charge creation, collateral management, compliance, exception tracking, sanction register maintenance, disbursement approvals, audit closure, MIS management, and stakeholder liaison to ensure timely disbursements and regulatory adherence.

Own revenue operations for a multi-segment sales organization, including CRM administration, data hygiene, forecasting, dashboards, pricing approvals, quotas, territories, incentives, commissions, and funnel analysis. The role partners with sales leadership, Finance, Presales, and Customer Success to improve forecast accuracy, pipeline visibility, and operational discipline across corporate, government, law firm, and practitioner segments.

Manage an operations team supporting SaaS Kubernetes applications across OCI and AWS. Lead incident response, ticket triage, technology rollouts, troubleshooting, operational SLA improvement, automation, and infrastructure engineering. Mentor Operations Engineers and collaborate with architects, stakeholders, Engineering, and Client Services. The role requires extensive experience with cloud environments, large-scale .NET applications, Kubernetes, Terraform, automation, operating systems, containers, performance analysis, and full-stack troubleshooting.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Own the day-to-day operation and optimization of Anovia’s outbound marketing engine. Responsibilities include HubSpot administration, CRM governance, email deliverability, campaign and nurture copy, paid media monitoring, multi-channel reporting, funnel attribution, data targeting, vendor coordination, brand and web governance, and LinkedIn outbound coordination. The role partners with Sales leadership, supports users, manages marketing technology and spend, and delivers recurring performance reports in a remote environment.

The posting provides extensive information about Quess Corp and its business services divisions but does not specify job-specific responsibilities for the Assistant Manager, Operations, Women First role. The position appears to involve supporting operational activities within the organization.

Support customers through live chat by engaging in meaningful interactions and troubleshooting issues with wireless internet products and services. The role requires positive, energetic customer engagement and a commitment to creating strong customer experiences. Responsibilities focus on resolving customer concerns, providing assistance, and supporting client customer-service objectives.

Leads Video KYC credit operations, overseeing daily execution, team productivity, quality, escalations, staffing, SLAs, RBI compliance, and internal KYC controls. Identifies process gaps, reduces errors, tracks KPIs and MIS, provides leadership insights, and uses data to improve efficiency. Also mentors and trains the operations team while coordinating with Credit, Risk, Compliance, and Product stakeholders.

Supports marketing operations and communications by maintaining project trackers, campaign calendars, dashboards, repositories, financial records, and governance documents. Coordinates with business teams, sites, agencies, vendors, procurement, finance, and internal stakeholders to track milestones, process invoices and payments, manage marketing assets, and gather content for campaigns, internal communications, employee engagement, exhibitions, and other initiatives.

Coordinate suppliers, purchase orders, forecasts, production updates, deliveries, ERP records, and supply-risk resolution. Maintain stock and order trackers, monitor supplier performance and OTIF delivery, raise and follow up on purchase orders, support supplier reviews and business reporting, and monitor freight arrangements to maintain continuity of supply and control costs.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.