Top Operations Manager Jobs in Mumbai

Own and run on-site deployments: lead a team of 5–6 field operators, verify and reconcile camera inventory, set up captures, ensure data quality and taxonomy, handle on-the-spot issues, transfer/upload data, and submit deployment reports. Frequent travel and early starts required.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

Lead payments operational functions including dispute and chargeback management, fraud investigations, payment performance monitoring, PSP and partner management, and operational support for Customer Success. Define SLAs, drive tooling and automation priorities, set operational standards, and own incident response and reporting to improve outcomes across payments, risk, fraud, and compliance.

Manage a team responsible for data profiling and collection across markets. Oversee recruitment, coaching, performance reviews, staffing, scheduling, workflow queues, quality controls, and SLA adherence. Maintain data collection methodologies, analyze operational metrics, drive continuous improvement, and identify technology opportunities. Collaborate cross-functionally on product enhancements and respond to internal and external client queries.

Lead pre-sales activities for credit underwriting and risk assessment solutions. Partner with sales, product, and technology teams to understand lender needs, design tailored functional solutions, conduct product demonstrations, prepare proposals and documentation, address client queries, and support pilots and proof-of-concepts. Act as a subject matter expert on lending workflows, risk policies, scorecards, data sources, regulations, and automation while influencing product enhancements and stakeholder decisions.

Coordinate exhibition operations from planning through build-up, show days, and breakdown. Responsibilities include vendor sourcing and contract negotiation, venue coordination, logistics for transport, catering, security, housekeeping, utilities, and permissions, collaboration with event, sales, marketing, and design teams, compliance adherence, and post-show analysis for continuous improvement.

Lead legal entity controllership activities including month‑end US GAAP and local GAAP close, regulatory and management reporting, intercompany reconciliations, variance analysis, audit support, process improvement, stakeholder management, and driving finance transformation and automation initiatives across product lines.

Lead end-to-end project management of valuation and regulatory deliverables for Global Valuation Group. Plan regulatory engagements, manage stakeholders, prepare submissions, track milestones, escalate and resolve issues, present to CFO leadership, drive process standardization, valuation model governance, market-data and back-testing projects, and identify/govern AI and automation opportunities with Technology partners.

Leads legal entity financial control and reporting across US GAAP and local GAAP requirements. Responsibilities include month-end close, accounting review, reconciliations, intercompany break resolution, regulatory and management reporting, variance analysis, forecasting, audit support, governance, risk escalation, stakeholder communication, and finance transformation initiatives. The role requires banking product knowledge, controllership expertise, team leadership, and flexibility during month-end periods.

Lead Mumbai GTM Technology Operations: manage a team, drive Salesforce/CRM administration, data governance, platform adoption (AdvizorPro, Marketo, ZoomInfo, Seismic), coordinate AI initiatives (ChatGPT, Agentforce, Copilot), ensure data quality with Snowflake and SQL, oversee reporting, vendor coordination, project delivery, and stakeholder engagement to improve GTM operational efficiency.

Provides technical leadership for enterprise expense reporting and data enablement solutions. Transforms raw data and business requirements into scalable, automated reporting using Starburst, Tableau, Alteryx, SQL, and AI tools. Leads architecture, testing, controls, process improvement, risk management, project delivery, and production enhancements while mentoring global teams. Analyzes financial data and presents insights to senior leaders across consumer banking, wealth, and investment management.

The role involves managing end-to-end operations including warehousing, logistics, inventory management, and SAP transactions while optimizing costs and improving processes across multiple locations in India.

Oversee day-to-day operations across staffing and managed services, ensuring service delivery, client satisfaction, and compliance. Lead teams, optimize processes using digital platforms, coordinate with cross-functional units, manage vendor relationships, and drive continuous improvement, training, and operational reporting to meet SLAs and business objectives.

Manage and oversee day-to-day operations for staffing and managed services, ensuring service delivery, client satisfaction, workforce deployment, process improvement, compliance, and coordination across teams and locations.

Leads Revenue Operations for the Support organization, partnering with leadership on planning, forecasting, business reviews, financial modeling, KPI governance, and cost optimization. Builds analytics connecting support performance to retention, churn, and customer lifetime value. Oversees AI support measurement, automation strategy, workflow redesign, data integrity, tooling requirements, and change management. Develops high-performing analyst teams and influences cross-functional Product, GTM, Systems, and AI stakeholders through rigorous, data-backed recommendations.

Own day-to-day execution of large-scale field deployments: plan schedules, coordinate teams/vehicles/hardware, track productivity and targets, resolve real-time issues, maintain reports/dashboards, improve processes, launch new-city operations, and hire/train field staff.

Hire for Shift Manager / Operations Executive roles in QSR outlets. Manage daily shift operations, staff supervision, customer service, adherence to standards, cash handling, scheduling, and basic inventory. Requires QSR background and hotel-management skills. Multiple on-site openings across Mumbai and Thane.

Lead development and enhancement of quantitative and qualitative stress‑testing and forecasting models for Global Markets. Own regulatory inputs (CCAR, RRP), run stakeholder review/challenge sessions, ensure data and infrastructure integrity, drive process improvements, and train the team while engaging senior global finance, front office, and risk stakeholders.

The Manager of Business Operations will coordinate strategic initiatives, support business development efforts, manage client interactions, and enhance operational efficiency through technology and organization.

The Sr Manager Customer Experience Operations will lead customer service initiatives, improve customer interactions, and foster a positive team environment at Alorica.

The Manager of Research Data & Operations will design surveys, analyze data, create reports, and manage vendor relationships to enhance research processes and insights.

No role-specific responsibilities are listed. Likely duties for a Senior Operations Manager at TaskUs include overseeing day-to-day operations, leading and developing teams, driving process improvements and efficiency, ensuring KPIs and quality standards are met, and collaborating with cross-functional stakeholders to scale operations.

Lead and manage a customer support operations team delivering omnichannel customer experiences. Oversee live chat support and troubleshooting for wireless internet products, drive CX insights, ensure high-quality engagement, and support digital transformation initiatives using AI-enabled tools and orchestration.

Lead valuation control activities for Rates/FX/Commodities: define IPV methodology and valuation adjustments, implement Python-based processes, review models and market data, challenge IPV processes, engage with front office, risk, and senior stakeholders, and drive strategic projects and team leadership across global markets.

Manage and scale APJ Partnerships team's GTM strategy using data-driven insights, support pipeline/forecast calls, and conduct ROI analyses.