Top Operations Jobs in Mumbai

Provide Tier 2/3 support for TA systems, triage and resolve defects, configure and test low-complexity changes, produce release testing evidence, maintain configuration documentation, assess impact of system changes, support access and user issues, and drive process standardization and continuous improvement within shared services.

As Vice President, you'll lead efforts in creating and maintaining index capabilities, ensuring error-free production processes, and managing a team of Business Analysts. You'll also collaborate with engineering and research teams to develop index methodologies and validate corporate actions data.

Design and produce rating reports, research, and publications: lay out and format documents, create graphics, manage large InDesign/PDF production, run workshops, update templates, and proof final documents for accuracy.

Provide HR operations support across onboarding, terminations, probation, employee queries, and P&C projects. Maintain knowledge base, process documentation, ServiceNow ticketing and dashboards, update HR systems data, and assist with reports, ceremonies, and operational improvements.

The role involves leading DevOps delivery for O9 planning digital transformation, managing release strategies, security operations, and vendor relationships while fostering collaboration and implementing testing strategies.

Lead technical operations for Magnite in India, focusing on integrations, optimisation, and strategy while guiding clients and stakeholders on ad tech solutions.

Lead the management of data platform operations and service delivery. Responsible for client experience, incident management, and onboarding data pipelines. Foster AI-driven innovation and operational excellence.

The Commercial Excellence Senior Analyst will transform data into intelligence, providing insights for effective decision-making in sales. Responsibilities include analyzing sales data, leading go-to-market execution, and managing data governance.

Analyze, execute, and improve payroll processes as a subject-matter expert. Perform hands-on payroll processing, maintain process documentation, conduct root-cause analysis, support reporting/MIS, train team members, ensure quality and data confidentiality, and participate in client/internal initiatives and shift-based operations.

Manage and support production trading systems (Charles River OEMS), ensure operational reliability, lead a team, coordinate cross-functional stakeholders, resolve complex incidents, identify risks and implement mitigations, and coach junior staff to meet service agreements.

Lead deployment and governance of Operational Excellence tools and the Operating System, coach leaders and frontline teams, program-manage improvement initiatives, build OpEx capabilities, monitor adoption and effectiveness, and leverage automation and analytics to drive continuous improvement across logistics and supply chain operations.

The Operations Support Executive will provide back-office support to customer-facing teams, manage administrative tasks, process payment adjustments, and identify operational improvements.

The Operations Support Executive will manage administrative tasks, process payment adjustments, ensure smooth workflows, and suggest operational improvements to support the customer operations team.

Manage student enquiries and cases through a CRM system, ensuring efficient resolution and maintaining accurate records while coordinating with internal departments.

Supervise and optimize warehouse operations to ensure efficiency and customer satisfaction, including managing staff, logistics, and inventory control.

As a Managed Services Engineer (L2), you will maintain client IT infrastructure, resolve incidents, manage tickets, and support automation efforts while ensuring client satisfaction.

Manage end-to-end unsecured loan operations including disbursement, servicing (collections, pre-closure, cancellations), queue and TAT management, vendor and outsourced staff oversight, exception monitoring, audit/compliance, test scenario creation for system changes, and timely closure of service requests.

Manage end-to-end retail asset (unsecured loan) operations including disbursement, file receipt, PDD, lifecycle management, escalation resolution, compliance controls, audits, RCA, TAT/T&M monitoring, and driving process automation and cross-functional efficiency projects.

Perform payroll processing and distribution, maintain payroll data (ELM), execute payroll runs, handle inquiries, perform reconciliations in Excel, and manage stakeholder communications. May work rotational shifts.

Manage end-to-end payroll processing including payroll runs, ELM data handling, payroll distribution via banks/portals, employee inquiries, and Excel reconciliations. Ensure accurate, timely statutory and employee payments, handle stakeholder communication, and work as an individual contributor in rotational shifts.

The role involves managing SEZ documentation, customer coordination, compliance activities, process improvements, and cross-functional collaboration in finance and tax operations.

Lead sales strategy and operations for direct sales: design scalable processes, own projects to solve sales problems, optimize sales tech stack adoption, build dashboards and SQL/SFDC analyses, partner with Finance/Product/Engineering to drive GTM execution and reporting.

Lead and develop a team of data analysts to collect, profile, and quality-check governance/ESG data. Manage capacity, SLAs, workflows, and methodology documentation. Drive continuous improvement, collaborate cross-functionally on product enhancements, and support internal/external queries.

Manage the operations for RA products including disbursement, compliance, and process improvements. Lead initiatives to enhance efficiency and resolve issues within loan management processes.

The Senior Manager leads Background Verification and HR Operations, ensuring compliance, service delivery, and team performance. Responsibilities include managing risks, improving processes, and engaging stakeholders for quality HR outcomes.