Top IT Jobs in Mumbai

Supports IT strategy, infrastructure, network servers, cybersecurity, cloud solutions, and hotel technology systems across multiple properties. Troubleshoots user, software, connectivity, and operational issues; manages upgrades, backups, compliance, and preventive maintenance. Assists with workstation, server, Wi-Fi, PBX, and point-of-sale implementations while minimizing disruption. Supervises, coaches, and develops IT team members.

Manage enterprise cybersecurity accounts, generate and qualify leads, conduct client visits, present IT and cybersecurity solutions, coordinate demos with technical teams, prepare proposals, maintain CRM sales funnels, achieve conversion targets, and develop client relationships for upselling. The role focuses on field sales across BFSI and IT sectors, including prospecting, solution selling, competitive analysis, and account expansion.

Leads independent IT controls testing across technology and operational risk areas, assessing control design and operating effectiveness. Reviews evidence, validates remediation and programme closure readiness, identifies control weaknesses and residual risks, prepares assurance reports, escalates issues, and presents findings to senior governance stakeholders. The role also enhances testing methodologies, maintains audit-ready documentation, and provides coaching and quality oversight to junior testers.

Mobilizes youth from underserved communities, schools, and slum areas to enroll in digital literacy and IT training programs. Conducts door-to-door outreach, community meetings, awareness sessions, and counseling for students and parents. Supports registration, documentation, reporting, coordination with schools, NGOs, and local leaders, and organizes community engagement activities while meeting monthly enrollment targets.

Manage and grow channel partner network in Gujarat: onboard partners, drive sales through demos and training, track partner performance, coordinate pricing/proposals, and meet revenue targets.

Lead IT quality engineering and assurance across multiple squads. Own test automation strategy, AI and GenAI application testing, CI/CD, nonfunctional testing, quality metrics, dashboards, process improvement, and cross-team QA standards. Manage test engineering leads and analysts, support planning and training, assess defect trends and test coverage, and promote shift-left, automation-centric quality practices.

Leads quality assurance and testing for enterprise applications in Agile delivery teams. Responsibilities include designing and maintaining manual and automated UI/API tests, building test frameworks, testing AI and GenAI applications, using AI-driven testing utilities, managing regression coverage, investigating defects, reporting results, and improving automation ROI. The role also supports CI/CD test delivery, technical documentation, Agile continuous improvement, and quality engineering initiatives.

Provides Level II support for enterprise and cloud applications, resolving escalated incidents through ServiceNow and Jira. Responsibilities include monitoring SQL Server jobs, modifying SQL scripts, verifying stored procedures, troubleshooting ETL and workforce-management integrations, collaborating with developers and DBAs, supporting outage response, drafting RCA documentation, coaching Level I support, and maintaining knowledge-base articles. Requires flexibility for 24/7 rotating shifts.

Lead strategic digital lending and fintech initiatives across product, technology, risk, credit, operations, and analytics. Drive improvements throughout the lending lifecycle, customer journeys, process automation, operational efficiency, and product performance. Translate business needs into product and process enhancements, support technology implementation, ensure regulatory alignment, analyze performance data, and guide cross-functional transformation initiatives and senior management decisions.

Manage business applications and IT products, ensuring smooth operations, enhancements, provider performance, issue escalation, service budgets, invoicing, compliance, documentation, and vulnerability remediation. Advise business and IT stakeholders, coordinate global service processes, and support transition projects and service improvements.

Provide L1 monitoring, incident management, troubleshooting, and user support for Avaya voice and unified communications platforms. Manage ServiceNow tickets, perform call trace analysis, configure extensions, call routing, hunt groups, and voicemail, and escalate complex issues to L2/L3 teams. Monitor trunks, gateways, and voice infrastructure, support maintenance activities, maintain documentation, and ensure SLA, SOP, and compliance adherence in a 24×7 rotational environment.

Administer and develop Jira Cloud and Confluence Cloud platforms, including workflows, permissions, automation, dashboards, templates, integrations, and migrations. Provide L2/L3 technical support, troubleshoot enterprise application issues, manage REST API and webhook integrations with ServiceNow and other systems, and deliver platform improvements while partnering with business stakeholders and vendors.

Administer and enhance Meraki and UniFi network infrastructure across international offices, including firewalls, switches, access points, cabling, and office deployments. Manage Microsoft 365, Entra ID, Intune, and Azure environments; provide advanced network and application support; automate administration using PowerShell, Python, and Microsoft Graph API; support data migrations, technical documentation, and IT integration during acquisitions. Occasional international travel is required.

Support and independently complete Microsoft Dynamics 365 CRM implementation projects, including customization, plugin and custom development, integrations, testing, documentation, and deployment. Collaborate with developers, analysts, architects, and IT professionals to deliver client solutions. Advise clients, write efficient C# and .NET code, define specifications, ensure quality, and improve systems and processes. Power Platform and Power Apps expertise is required, with Azure, Power BI, Field Service, Project Operations, and DevOps experience preferred.

Lead IT risk assessments, evaluate and document inherent and residual risks, partner with stakeholders to develop and monitor risk response plans, support enterprise IT risk and cyber security initiatives, maintain risk management procedures and best practices, and communicate risks across ITS and business units.

Manage Oracle and Microsoft SQL Server databases across on-premises and OCI environments. Responsibilities include administration, patching, upgrades, security, performance tuning, backup and recovery, cloning, refreshes, database links, and disaster recovery using Data Guard and SQL Server availability technologies. Conduct DR testing, troubleshoot production incidents, maintain runbooks, collaborate with technical teams, and participate in on-call support.

The posting provides minimal role-specific information. The position appears to involve infrastructure and IT support responsibilities, but no concrete duties, qualifications, technologies, travel requirements, or experience expectations are specified.

Design, implement, and optimize scalable WAN, LAN, lab, and Campus WiFi network architectures. Ensure high availability and performance, architect and troubleshoot advanced routing (BGP, OSPF, MPLS), deploy VLANs and switching, manage Aruba WiFi and Nokia SR-series routers, build secure lab environments, document designs, and enforce network standards and best practices.

Leads information security strategy, governance, and architecture for a business carve-out and Azure tenant separation. Establishes Azure security boundaries, IAM, Zero Trust, SOC operations, incident response, risk management, compliance frameworks, and security controls. Provides security oversight throughout migration and transformation activities, removes inherited dependencies, validates controls, and reports risks and compliance status to executive stakeholders.

Leads global IT operations and end-user services across US and India teams. Owns IT platforms, identity and access management, networks, office infrastructure, asset management, service quality, SLAs, incident and change management, compliance, budgets, and managed service providers. Develops distributed teams, drives automation, supports site buildouts, and partners with Security and Systems Engineering to maintain reliable, secure enterprise technology.

Manage IT business continuity and disaster recovery programs, including policies, procedures, standards, risk management, audits, and regulatory compliance. Partner with business leaders, engineering, and IT operations to assess impacts, maintain resilience processes, support ISO and SOC 2 audits, and brief executives. The role requires knowledge of ITIL, cloud technologies, information security, hosting environments, and multi-vendor operations, plus independent leadership and identification of ITSM automation opportunities.

Provide global Level 1 and Level 2 technical support through ticketing, phone, Teams, and on-site channels. Diagnose hardware, software, network, account, and access issues; configure Windows and Mac workstations; manage devices, inventory, and lifecycle activities; document resolutions; meet ITSM and SLA requirements; support VIP users; and collaborate with international IT teams in a 24x7 rotational shift environment.

Manage and troubleshoot enterprise Windows endpoints using SCCM and Microsoft Intune. Responsibilities include application packaging with PSADT, software deployments, patch management, compliance remediation, client health troubleshooting, PowerShell scripting, and L2/L3 escalation support. The role independently handles operational tasks, investigates issues using logs and registry analysis, improves endpoint stability, and collaborates with Service Desk, Security, and senior engineering teams on complex or architectural matters.

Leads end-to-end design, governance, and operations for the organization’s hybrid IT ecosystem. Responsibilities include Azure cloud strategy, identity and access management, server and network infrastructure, security, business continuity, automation, DevSecOps, and vendor SLA management. Requires 10+ years of infrastructure and cloud experience, including 5+ years with Azure, plus a mandatory Azure certification.

Leads IT strategy, operations, infrastructure, automation, vendor management, and project delivery across airport F&B outlets. Oversees POS, KOT, payment, network, server, security, and business continuity systems while ensuring 24x7 uptime, compliance, system migrations, stakeholder satisfaction, and team development.