Top IT Jobs in Mumbai

Manages SOC/CEM managed-services operations for telecommunications customers. Resolves complex incidents, configuration issues, and change requests; develops customer-specific service models, use cases, procedures, and methods of procedure. Coordinates with Nokia teams and customer organizations on high-impact incidents, service risks, and SLA performance. May lead shifts, reprioritize work, coach team members, and support process improvements.

Provide L1 monitoring, incident management, troubleshooting, and user support for Avaya voice and unified communications platforms. Manage ServiceNow tickets, perform call trace analysis, configure extensions, call routing, hunt groups, and voicemail, and escalate complex issues to L2/L3 teams. Monitor trunks, gateways, and voice infrastructure, support maintenance activities, maintain documentation, and ensure SLA, SOP, and compliance adherence in a 24×7 rotational environment.

Drives inside sales for service renewals, product support, and other resold services. Engages customers, channel partners, vendors, and internal sales teams to generate revenue, meet targets, maintain a quality pipeline, prepare quotes and booking reports, process order documentation, and pursue customer payments within credit terms.

The Internal Control Specialist will manage and strengthen internal control frameworks, evaluate risks, support audits, and collaborate globally to enhance Adyen India's operations.

Design and execute manual and automated tests for Microsoft Dynamics solutions, including functional, regression, integration, and performance testing. Develop test plans, test cases, automation scripts, and detailed defect documentation. Collaborate with developers, business analysts, and stakeholders during requirements reviews, design discussions, and sprint planning. Maintain testing documentation, report progress, and contribute to QA process improvements while staying current with Dynamics updates and testing best practices.

Provides Level 2 IT support by resolving incidents, fulfilling service requests, and maintaining hardware, software, devices, printers, telephony, and infrastructure. Administers Windows, Microsoft cloud services, VMware, Oracle applications, and endpoint security tools. Manages asset lifecycles, procurement, vendors, documentation, disaster recovery testing, and IT projects while troubleshooting network and user-computing issues in a multinational environment.

Lead end-to-end requirement analysis and design for SAP ISU-FICA, implement/configure FICA functionality, integrate AMI/prepaid metering and external APIs, coordinate vendors, perform testing and UAT, support and train users, and provide financial/accounting expertise for utility-regulatory compliance.

Manage business applications and IT products, ensuring smooth operations, enhancements, provider performance, issue escalation, service budgets, invoicing, compliance, documentation, and vulnerability remediation. Advise business and IT stakeholders, coordinate global service processes, and support transition projects and service improvements.

Provides technical and day-to-day IT support for audio and video production teams. Troubleshoots software, systems, and production-related issues; installs and configures software; resolves technical problems; and coordinates with internal teams on complex issues. Requires strong troubleshooting, communication, independent work, and collaboration skills in a fast-paced production environment.

Drive end-to-end IT product strategy, roadmap development, requirements definition, and feature execution. Collaborate with engineering, design, business, and executive stakeholders to prioritize backlogs, translate business goals into scalable software solutions, monitor product KPIs, and deliver improvements through the full SDLC using Agile/Scrum practices.

Provides first-level technical support for internal users by troubleshooting hardware, software, telecommunications, and operating-system issues. Responsibilities include responding to support requests, diagnosing failures, installing and configuring equipment and applications, applying patches, maintaining desktops, supporting application testing, documenting solutions, managing IT asset inventories, and performing preventive maintenance while delivering quality customer service.

The IT Specialist will maintain Treasury software, trading platforms, interface with Core Banking Systems, manage IT security, and liaise with vendors.

Responsible for maintaining treasury software, trading platforms, data backup, vendor communication, and ensuring IT security.

The Manager - Information Technology oversees ERP technical support, development and integration, compliance, training, and project management for Oracle E-Business Suite, while ensuring robust performance and teamwork across business functions.

Lead and manage IT infrastructure operations including server and virtualization administration, network and systems support, ITSM processes, compliance with IT general controls, and support for internal and external IT audits.

Manage and grow channel partner network in Gujarat: onboard partners, drive sales through demos and training, track partner performance, coordinate pricing/proposals, and meet revenue targets.

Manage SOC operations, incident response, threat detection, vulnerability management, infrastructure security, IAM/PAM, Azure cloud security, application and data protection, and OT/IT cybersecurity for port and terminal operations. Lead security assessments, remediation, architecture reviews, tabletop exercises, and implementation of controls including EDR, XDR, DLP, segmentation, encryption, and access management.

Provides L2/L3 technical support for vessel IT, resolving escalated tickets, coordinating vendors, monitoring SLAs, managing incidents, and maintaining service continuity. Responsibilities include ticket oversight, customer communication, handovers, root-cause analysis, documentation, SOP development, major incident management, team training, and knowledge sharing. The role requires strong troubleshooting, stakeholder coordination, analytical, communication, and mentoring skills in a rotational-shift environment.

Three-year graduate programme developing future leaders via on-the-job training, formal education, job rotations, and coaching. Work on meaningful energy-related projects, analyze problems, propose solutions, collaborate across diverse teams, and develop leadership, communication, and problem-solving skills. Programme based in multiple Indian cities with May and August 2026 start dates.

Supports IT risk management, SOX compliance, and control testing. Responsibilities include evaluating control design and effectiveness, coordinating audit fieldwork, collecting evidence, maintaining risk and control frameworks, monitoring control performance, and partnering with internal, external, business, and technology stakeholders on compliance initiatives.

Manage end-to-end IT procurement, including vendor identification, supplier relationships, contract negotiation, cost optimization, purchasing processes, compliance, supplier performance reviews, and procurement reporting. The role collaborates with internal stakeholders to align IT purchasing strategies and requires strong negotiation, financial, analytical, communication, multitasking, and organizational skills.

Provides onsite and remote technical support to employees across regions and time zones. Troubleshoots hardware, software, and network issues; documents tickets; collaborates on complex problems; trains end users; maintains hardware and software inventories; performs system maintenance and updates; and configures new technology. Requires strong communication, independence, teamwork, and the ability to support culturally diverse users.

Leads UKG application architecture and administration as the senior technical SME. Configures modules, workflows, security, integrations, reports, dashboards, testing, releases, and production support. Partners with HR, Payroll, IT, Security, vendors, and business stakeholders to deliver secure, scalable solutions. Troubleshoots integration failures, performs root cause analysis, supports governance and audit readiness, protects sensitive HR data, and drives documentation, knowledge transfer, and continuous improvement.

Designs and delivers Microsoft Fabric and Power BI analytics solutions, including data pipelines, lakehouses, warehouses, semantic models, dashboards, and AI-ready data foundations. Optimizes DAX, Power Query, performance, capacity, and refresh strategies. Supports Copilot and generative AI use cases, integrates Power Apps and Power Automate, and manages governance, security, deployment, monitoring, documentation, and lifecycle controls. Partners with business, security, architecture, and AI stakeholders to deliver scalable, trusted analytics products.

Assesses the design and operating effectiveness of IT controls throughout audit planning, fieldwork, reporting, risk assessment, and remediation testing. Documents audit work, identifies technology risks and control concerns, communicates findings to audit teams and clients, and collaborates with stakeholders to deliver assignments on time. The role also develops expertise in IT audit methodology, cybersecurity, technology risks, and control frameworks.