Top Technical Support Jobs in Mumbai

The Lead Technical Support Engineer acts as the primary technical advisor for customers, ensuring value extraction from HERE's products and services, troubleshooting complex software issues, and improving customer outcomes.

The Technical Support Engineer acts as a product expert, resolving complex technical issues, documenting interactions, and contributing to product development. Involves advanced troubleshooting, customer interactions, and collaboration with engineering teams.

The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.

The Technical Support Manager oversees a team to resolve customer issues, ensuring efficiency and adherence to service level agreements while fostering teamwork and continuous improvement.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Lead and supervise a client support team, resolve complex technical issues, communicate with clients, enhance workflows, and train team members.

The Technical Support Specialist provides omni-channel technical support, manages cases, troubleshoots issues, and offers training for OpenGov's products, helping public sector clients achieve their goals.

The Technical Support L1 will provide phone, chat, and email support for troubleshooting customer incidents, document requests, and assist with equipment setup, while working in a collaborative team environment.

As a Technical Support Engineer, you'll resolve complex software issues, manage critical customer problems, and support Redis Enterprise in various environments while collaborating with internal teams.

The Engineer will install, configure, troubleshoot, and support client systems in Broadcast IT setups, ensuring technical support for live TV broadcasts.

The Technical Support Engineer role involves providing technical solutions and support for Autodesk products, engaging customers, and ensuring issue resolution. Responsibilities include responding to inquiries, managing workloads, and collaborating with various teams to enhance customer satisfaction and product efficiency.

The Technical Support Specialist I assists customers with technical issues through phone, chat, and case communication, providing solutions and troubleshooting services.

As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.

The Technical Support Engineer will bridge the support and engineering teams, resolve customer issues, and enable support staff with technical knowledge. Responsibilities include analyzing logs, crafting explanations, maintaining documentation, and escalating issues as needed.

Support Twilio customers by resolving issues with email infrastructure, APIs, and communication protocols. Collaborate with teams to improve customer experience and provide feedback to product teams.

The Technical Support Engineer provides support for Microsoft 365, handles escalations, resolves issues, and manages multiple ongoing problems.

The Technical Support Associate provides first-line IT support, troubleshoots issues, maintains documentation, and ensures system security while assisting employees during night shifts.

Lead the technical support team, troubleshooting complex issues, refining processes, analyzing metrics for improvement, and ensuring customer satisfaction.

The Technical Support Coordinator will handle client support requests, coordinate with the team to resolve issues, and provide timely updates to clients.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Sr. Technical Support Engineer provides expert support for AspenTech's SSE solutions, delivers training, optimizes workflows, and contributes to pre-sales consultations and product improvements.

As a Principal Technical Services Support Specialist, you will provide technical support for surgical video systems, troubleshoot issues, and ensure customer satisfaction. You'll engage with sales and implementation teams, assist in deployments, and maintain relationships with customers during their journey.

As a Technical Support Engineer, you'll resolve technical issues, assist customers with API integrations, enhance documentation, and contribute to team efficiency.

As a Technical Support Engineer 2 at Twilio, you will support customer use of Twilio's platform, troubleshoot complex problems, and interface with both technical and non-technical users.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.