Top Technical Support Jobs in Mumbai

The Lead Technical Support Engineer acts as the primary technical advisor for customers, ensuring value extraction from HERE's products and services, troubleshooting complex software issues, and improving customer outcomes.

The role involves reviewing and researching claims, processing transactions, resolving discrepancies, and ensuring adherence to quality standards in a timely manner.

The Technical Support Engineer acts as a product expert, resolving complex technical issues, documenting interactions, and contributing to product development. Involves advanced troubleshooting, customer interactions, and collaboration with engineering teams.

The Technical Support Specialist provides technical support, troubleshoots hardware and software issues, and ensures smooth IT operations. Responsibilities include installing systems, assisting users, and maintaining records in a help desk system.

Lead and supervise a client support team, resolve complex technical issues, communicate with clients, enhance workflows, and train team members.

The Engineer will install, configure, troubleshoot, and support client systems in Broadcast IT setups, ensuring technical support for live TV broadcasts.

Support Twilio customers by resolving issues with email infrastructure, APIs, and communication protocols. Collaborate with teams to improve customer experience and provide feedback to product teams.

The Technical Support Associate provides first-line IT support, troubleshoots issues, maintains documentation, and ensures system security while assisting employees during night shifts.

Lead the technical support team, troubleshooting complex issues, refining processes, analyzing metrics for improvement, and ensuring customer satisfaction.

The Technical Support Engineer provides support for Microsoft 365, handles escalations, resolves issues, and manages multiple ongoing problems.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Specialist provides omni-channel support to government leaders, managing technical inquiries, training on OpenGov products, and ensuring customer satisfaction through effective problem-solving and communication.

As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.

As a Technical Support Engineer 2 at Twilio, you will support customer use of Twilio's platform, troubleshoot complex problems, and interface with both technical and non-technical users.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.

As a Search Engineer in Technical Support, you will resolve technical issues for clients, document solutions, and collaborate with internal teams to enhance product functionality and customer satisfaction.

The Technical Support Engineer will assist customers with YugabyteDB issues, troubleshoot databases and cloud infrastructure, and work with various teams to enhance customer experience.

Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.

The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.

The role involves providing first-line support for IT infrastructure, diagnosing incidents, and ensuring service continuity for clients in multiple technology domains.

As a Customer Support Engineer, you'll triage and debug customer issues while collaborating with engineering and product teams to enhance the AI platform.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

The Technical Support Specialist provides omni-channel technical support, manages cases, troubleshoots issues, and offers training for OpenGov's products, helping public sector clients achieve their goals.

Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.

Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.