Top Technical Support Jobs in Mumbai

Provide exceptional technical support and mentor junior members, improve services, manage vendor contracts, and handle IT hardware lifecycle.

The Lead Technical Support Engineer acts as the primary technical advisor for customers, ensuring value extraction from HERE's products and services, troubleshooting complex software issues, and improving customer outcomes.

The Technical Support Engineer Associate provides support for desktop functionality, M365 services, and network connectivity by resolving issues and crafting documentation for workarounds. They escalate unresolved problems, present reports, and participate in knowledge transfer while adhering to operating procedures.

Lead and supervise a client support team, resolve complex technical issues, communicate with clients, enhance workflows, and train team members.

The Technical Support Specialist provides IT infrastructure support, resolves hardware/software issues, and manages incidents while ensuring high-quality customer service.

The Engineer will install, configure, troubleshoot, and support client systems in Broadcast IT setups, ensuring technical support for live TV broadcasts.

The Technical Support Specialist I assists customers with technical issues through phone, chat, and case communication, providing solutions and troubleshooting services.

As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.

Provide second-line support for customers, troubleshoot software issues, update ticket tracking, and create knowledge-base articles for Mitratech products.

Provide second-line support for customers, troubleshoot software issues, and collaborate with support teams to resolve technical problems efficiently.

The Technical Support Engineer will bridge the support and engineering teams, resolve customer issues, and enable support staff with technical knowledge. Responsibilities include analyzing logs, crafting explanations, maintaining documentation, and escalating issues as needed.

Support Twilio customers by resolving issues with email infrastructure, APIs, and communication protocols. Collaborate with teams to improve customer experience and provide feedback to product teams.

The Technical Support Engineer 2 will provide support for billing inquiries, escalate complex issues, coach team members, and ensure customer satisfaction goals are met.

Provide post-sales technical support to Japanese speaking customers, troubleshoot issues, and ensure smooth operation of MDM solutions. Requires strong networking knowledge and customer-facing skills.

The Technical Support Engineer provides support for Microsoft 365, handles escalations, resolves issues, and manages multiple ongoing problems.

The Technical Support Associate provides first-line IT support, troubleshoots issues, maintains documentation, and ensures system security while assisting employees during night shifts.

Lead the technical support team, troubleshooting complex issues, refining processes, analyzing metrics for improvement, and ensuring customer satisfaction.

The Technical Support Engineer provides engineering support for ResMed products, troubleshoots customer queries, maintains documentation, and collaborates with teams to enhance service and product features.

The Technical Support Coordinator will handle client support requests, coordinate with the team to resolve issues, and provide timely updates to clients.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.

As a Technical Support Engineer, you'll resolve technical issues, assist customers with API integrations, enhance documentation, and contribute to team efficiency.

Provide advanced technical support for Microsoft technologies, troubleshoot issues, develop automation tools, and enhance the support experience for global technical professionals.

As a Technical Support Engineer 2 at Twilio, you will support customer use of Twilio's platform, troubleshoot complex problems, and interface with both technical and non-technical users.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.