Top Technical Support Jobs in Mumbai, MH
Join Morningstar as a Technical Support Representative to provide second-line support for enterprise products and data platforms. Resolve client issues, collaborate with internal teams, and ensure excellent client service experience. Requires experience in technical support, knowledge of various technologies, and strong communication and problem-solving skills.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
The Technical Support Engineer at ConnectWise is responsible for providing technical support to users using the CW PSA software by evaluating user needs, identifying problems, and finding solutions. They work with cross-functional teams to troubleshoot and resolve issues, ensuring a positive experience for partners.
Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
The Networking Remote Technical Support Engineer (L3) at NTT DATA is responsible for providing professional remote technical support by identifying and resolving technical incidents and problems. This role involves maintaining the support process, diagnosing and resolving problems, monitoring service delivery, and ensuring efficient incident resolution.
The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
Featured Jobs
Provide technical support to customers and internal teams, diagnose and resolve technical issues, collaborate with engineering and cross-functional teams, document interactions, and contribute to support process improvement.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Join a dynamic team in Corporate & Investment Bank, Payments Technology as a Technology Support II member. Responsibilities include troubleshooting, improving operational stability, monitoring production environments, and assisting in incident management. Requires 2+ years of experience in IT services, knowledge of large-scale technology environments, observability tools, and ITIL framework.
Provide customer support and troubleshoot technical issues for Mitratech products.
Embark on a dynamic career in tech support, troubleshooting, maintaining, and resolving production service interruptions for all internally and externally developed systems. Ensure operational stability, availability, and performance of production application flows in a large-scale technology environment.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
Nium is seeking a Senior Technical Support Engineer to offer top-tier customer service and manage production environments effectively. The role involves using tools like Kibana, Nagios, and cloud watch for visibility and automation. The position requires problem-solving skills and vendor management. The Support role is based in Chennai and operates 24*7.
The Regional Technical Support Engineering Manager at LivePerson will oversee the daily operations of a Support Engineering team, collaborate with cross-functional teams, develop customer care strategies, and drive continuous improvement in customer experience and technical support services.
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