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Top Technical Support Jobs in Mumbai
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The role involves validating and processing transactions, resolving discrepancies, and ensuring quality standards in operations while adhering to attendance schedules.
Top Skills:
ExcelMs Word
Cloud • Information Technology • Security • Software • Cybersecurity
The Staff Technical Support Engineer will lead technical support initiatives, develop training strategies, and enhance collaboration across teams to improve customer experience and address technical challenges.
Top Skills:
Cloud SecurityNetworkingPerformance ManagementZccZpa
Real Estate
Responsible for administering and supporting the Yardi platform, resolving complex support tickets, creating reports, and collaborating with users for technical issue resolution.
Top Skills:
ETLMySQLOraclePl/SqlSql ScriptTask RunnerYardiYsr
Reposted 3 Days AgoSaved
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Financial Services
Lead and supervise a client support team, resolve complex technical issues, communicate with clients, enhance workflows, and train team members.
Top Skills:
ConfluenceJIRAMacsWindows
Real Estate • Financial Services • PropTech
The Technical Support Specialist will provide IT support, troubleshoot hardware/software issues, respond to user queries, and maintain the technology infrastructure.
Top Skills:
Active DirectoryCollaboration ToolsExchange 2003/2007Ip TelephonyMicrosoft SharepointWindowsOffice365Remote Desktop ApplicationsVpn
Analytics • Pharmaceutical
The Technical Support Engineer will handle 1st and 2nd level support for clients in APAC & EMEA, providing proactive customer service, technical guidance, and troubleshooting on networks and security issues.
Top Skills:
ContainersCrm SystemsCyber SecurityDns SecurityFirewallsKubernetesLinuxMalwareMicroservicesPacket-SniffingSQLTcp/IpTraffic Generation
Information Technology • News + Entertainment
The Engineer will install, configure, troubleshoot, and support client systems in Broadcast IT setups, ensuring technical support for live TV broadcasts.
Top Skills:
It ServersNetworkingStorage Systems
Insurance
The Technical Support Specialist provides technical support, troubleshoots hardware and software issues, and ensures smooth IT operations. Responsibilities include installing systems, assisting users, and maintaining records in a help desk system.
Top Skills:
Comptia A+ CertificationMicrosoft SuiteRemote Desktop ApplicationsSupport Desk SoftwareWindows
Big Data • Software • Analytics
As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.
Top Skills:
BigQueryDatabricksDbtFivetranOauthRest ApisSnowflakeSQL
Sales • Software
As a Technical Support Consultant, you will provide world-class customer support, triaging requests in Zendesk, collaborating with teams, and assisting with configuration changes and testing.
Top Skills:
ETLExcelSQLZendesk
Artificial Intelligence • Cloud • Analytics • Automation
The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.
Top Skills:
AWSAzureBashDnsFirewallsGCPIds/IpsLinux/UnixPowershellPythonRoutingSIEMSQLTcp/IpVMwareVpnWindows
Cloud • Software
The Technical Support Specialist provides omni-channel support to government leaders, managing technical inquiries, training on OpenGov products, and ensuring customer satisfaction through effective problem-solving and communication.
Top Skills:
AIAPIsEtlworksGisSalesforce Service CloudSQL
New
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Cloud • Software
As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.
Top Skills:
Debugging ToolsJavaJIRAPostmanRestful ApisSaaSSpring BootSQL
Big Data • Logistics • Analytics
As a Technical Support Engineer I, you will provide first-line technical support, troubleshoot issues, manage ticket lifecycles, and assist in user account management while ensuring smooth operations.
Top Skills:
.Net FrameworkAWSAzureJira Service ManagementPowershellPython
Big Data • Logistics • Analytics
As a Technical Support Engineer III, you will manage complex technical incidents, oversee automation efforts, and guide junior engineers, ensuring high system availability and performing detailed root cause analysis.
Top Skills:
.Net FrameworkAWSAzureBashCi/CdDatadogGCPNew RelicPagerdutyPowershellPythonSQL
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.
Top Skills:
J2EeJavaOracleSQLSQL ServerTomcatUnixWeblogicWebsphereWindows
Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you will resolve technical issues for clients, document solutions, and collaborate with internal teams to enhance product functionality and customer satisfaction.
Top Skills:
ElasticsearchGrafanaJavaKafkaKubernetesLinuxLucenePulsarPythonSalesforceSolrSparkUnixZendesk
Information Technology
The Senior Manager of Technical Support oversees service delivery, manages customer support operations, and drives operational improvements while ensuring compliance and high customer satisfaction.
Top Skills:
AgileCustomer Support ToolsDbaasGraph DatabasesItsmLeanSix Sigma
Healthtech
The role involves providing remote and on-site technical support for Medtronic's surgical video ecosystem, ensuring customer satisfaction through effective communication and troubleshooting. Responsibilities include issue resolution, maintaining video management systems, and supporting the implementation team during pre-sales and post-go-live phases.
Top Skills:
AIAWSComputer VisionData AnalyticsDnsJIRANtpProxy ServersServicemaxServicenowVideo Management
Cloud • Software • Database
The Technical Support Engineer will assist customers with YugabyteDB issues, troubleshoot databases and cloud infrastructure, and work with various teams to enhance customer experience.
Top Skills:
AWSAzureBashGCPJavaLinuxPostgresPythonYugabytedb
Internet of Things • On-Demand • Payments • Software
Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.
Top Skills:
BmcCsg BillingHelixOracle DatabasePerlPl-SqlPowershellPythonService NowShellSingleviewSQLUnix
Cloud • Software • Database
The Technical Support Engineer will assist customers using YugabyteDB by troubleshooting technical issues and collaborating with engineering and product teams to enhance the customer experience.
Top Skills:
AWSAzureBashDistributed DatabasesGCPJavaLinuxPostgresPythonUnixYugabytedb
Reposted 19 Days AgoSaved
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Software
Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.
Top Skills:
AWSAzureBashClariDatadogDockerElasticGainsightGCPKubernetesPowershellPythonSalesforceSplunkSQLSumo LogicTcp/IpZuora
Information Technology • Security • Cybersecurity
The Customer Support Engineer is responsible for diagnosing and resolving technical issues, advocating for customers, and collaborating with internal teams to ensure high-quality support and customer satisfaction.
Top Skills:
JIRAPythonSalesforceZendesk
Information Technology • Business Intelligence • Consulting
The role involves providing first-line support for IT infrastructure, diagnosing incidents, and ensuring service continuity for clients in multiple technology domains.
Top Skills:
ApplicationsAWSAzureCloudCollaborationGoogle Cloud PlatformItilNetworkingOracle Cloud InfrastructureSecurityVeeamVMware
Top Mumbai Companies Hiring Technical Support Roles
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