Top Technical Support Jobs in Mumbai

The Technical Support Manager oversees IT support operations, ensuring high-quality service delivery and management of the internal support team. This includes monitoring performance, troubleshooting complex technical issues, leading projects, training teams, and maintaining IT solutions' availability and reliability.

The Senior Technical Support Manager at Iron Mountain will lead and manage a global IT support team, ensuring high service levels and system reliability. Responsibilities include providing technical support, incident management, project management, process improvement, and ensuring compliance with security policies. The role demands strong leadership skills and strategic collaboration across teams to enhance customer satisfaction and operational excellence.

As a Technology Support II in the Tandem team, you will ensure operational stability and the performance of production application flows. Your role includes troubleshooting and resolving service issues, monitoring production environments, identifying trends in service interruptions, and communicating solutions with stakeholders.

The Senior Engineer in IT Client Systems Management leads complex projects, providing expert advice on system issues and ensuring optimal application performance. Responsibilities include mentoring junior staff, managing technical documentation, analyzing KPIs, and overseeing both routine operations and emergency support.

The IT Support Specialist provides technical support to staff, handling hardware and software issues, conducting tests, installing and maintaining systems, and ensuring customer satisfaction. Responsibilities include logging queries, troubleshooting malfunctions, and maintaining documentation for internal processes.

Provide technical support for R3 products, including issue resolution, operations management, and communication with customers. Perform diagnostics and document findings while striving for continuous improvement.