Top Business Analyst Jobs in Mumbai

Business Analyst supporting payments and digital banking journeys for global retail banking clients. Responsibilities include requirements elicitation, backlog management, Agile delivery, customer channel analysis, MVP prioritization, Epic and user story creation, stakeholder coordination, As-Is analysis, market research, solution walkthroughs, and implementation support across business, technology, operations, risk, legal, compliance, and UX teams.

Business Analyst responsible for payments and digital journey initiatives within retail and global banking. The role involves requirements elicitation, backlog and Agile delivery management, customer channel analysis, MVP prioritization, epics and user stories, stakeholder alignment, market and As-Is analysis, solution walkthroughs, implementation support, and coordination across business, technology, operations, risk, legal, compliance, and UX teams.

Manage market risk policies under the FRTB framework for trading-book portfolios. Develop and interpret risk frameworks, coordinate regional approvals, analyze portfolio exposure, monitor implementation, report governance progress, and resolve execution issues. Support Basel III Endgame change management through business analysis, project management, and testing across Standardized and Internal Models Approaches. Assess regulatory and control risks, recommend policy improvements, and communicate findings to stakeholders.

Business Analyst in Product who analyzes product data, business requirements, and KPIs using SQL, Hadoop, and Tableau. The role develops dashboards and reports, identifies opportunities, recommends initiatives, collaborates with product teams, and evaluates outcomes against strategic targets.

Acts as a bridge between business, product, and technology teams by gathering requirements, documenting workflows, analyzing learner and operational data, and creating dashboards and reports. The role evaluates LMS and enrollment processes, recommends improvements, supports Agile delivery, assists with UAT, validates metrics, and coordinates communication across stakeholders.

Designs, configures, implements, and deploys NetSuite solutions for client organizations. Conducts discovery sessions, analyzes business processes, documents functional and technical requirements, develops migration and integration strategies, executes testing, and creates reports and dashboards. The role serves as a liaison between business stakeholders and project teams throughout the consulting delivery lifecycle.

Tests and supports IVR and complex ACD systems, including speech and DTMF call flows, automation, self-service, and contact center functionality. Interprets system logs, performs smoke, integration, and regression testing, provides remote system support, and translates business and end-user needs into functional requirements while collaborating with engineers.

Tracks business performance metrics across outlets, cities, and sales channels; analyzes sales, pricing, discounts, retention, and campaigns; builds dashboards and reports; conducts root cause analysis; evaluates initiatives; and collaborates with Operations, Product, and Marketing teams to support data-driven decisions.

Manage trade expenditure processes for the French market, including customer agreements, trade conditions, claims, settlements, reconciliations, accruals, rebates, and financial reporting. Support month-end and year-end close, forecasting, budgeting, audits, governance, and process improvements. Collaborate with Sales, Finance, Trade teams, Key Account Managers, and international stakeholders while maintaining accurate data across Xtel, Atlas, SAP, BlackLine, and TPM tools.

Owns the product backlog and roadmap for post-trade securities operations software. Gathers requirements, writes user stories and specifications, defines data and interface needs, supports agile delivery, validates completed work, manages defects, and coordinates engineering, implementation, support, sales, and clients. Requires strong trade lifecycle knowledge, SWIFT and ISO 20022 expertise, SQL and API fluency, and experience with regulated financial clients and packaged platforms.

Leads quality assurance and testing for capital markets and asset management projects. Performs smoke, regression, integration, and user acceptance testing across trade and order management systems and financial instruments. Gathers requirements, creates test plans, manages defects, coordinates testing, reports status, and leads teams and deliverables. Experience with HP ALM, JIRA, and preferably Charles River or another order management system is required or preferred.

Lead business analysis, project management, implementation, harmonization, integration, and lifecycle management for pharmaceutical GxP applications, including DMS, LMS, QMS, electronic forms, and AI-driven quality solutions. Gather requirements, translate business needs into technical specifications, coordinate stakeholders and UAT, develop training, support validation and adoption, monitor system performance, resolve issues, and recommend process and platform improvements. Travel and work across time zones as project needs require.

Leads business requirements gathering and process optimization for global Salesforce commercial operations. Translates stakeholder needs into functional requirements, user stories, process models, and scalable Sales Cloud solutions. Oversees configuration, testing, documentation, training, and user support while facilitating Agile ceremonies and coordinating with development teams. Manages stakeholder communication, supports delivery, and mentors junior Business Analysts.

Leads business requirements gathering and process optimization for global Salesforce commercial operations. Translates business needs into functional requirements, user stories, process models, and scalable Sales Cloud solutions. Oversees configuration, testing, training, user support, Agile ceremonies, stakeholder communication, and delivery coordination with technical teams. Provides functional leadership and mentors junior Business Analysts.

Develop and maintain Power BI dashboards, reports, data models, and DAX calculations. Analyze datasets using SQL and Python to identify trends, performance gaps, and commercial opportunities. Collaborate with stakeholders to define KPIs, translate business requirements into reporting solutions, present insights, and support strategic and operational decisions. Use Power Apps and automation to improve business workflows, while ensuring data quality, documentation, and reporting consistency.

Supports global financial markets treasury operations for institutional and corporate banking clients. Responsibilities include booking, confirming, cancelling, rolling over, and reconciling FX transactions in Murex; preparing daily client, position, P&L, and performance reports; completing end-of-day checks; coordinating FCNR trades; responding to stakeholders; and assisting with treasury system development and testing.

Owns SAP order fulfillment solutions across SD order management, ATP, logistics execution, delivery, shipping, and billing. Translates validated requirements into functional designs, configures SAP, coordinates development, leads testing and cutover, supports production incidents, and drives continuous improvement. Partners with customer service, logistics, finance, technical teams, and external SAP consultants while maintaining documentation, controls, and audit compliance.

Leads audit-focused analytics innovation by identifying automation opportunities, designing and deploying scalable solutions, managing SDLC releases and UAT, and advising stakeholders on technology and operational improvements. The role provides technical leadership, mentors analysts, develops executive presentations and training materials, and promotes risk, control, and regulatory compliance across Internal Audit.

Leads SAP SD Order-to-Cash projects and application support across global operations. Gathers requirements, designs future-state processes, manages scope, timelines, dependencies, testing, training, vendors, and implementation quality. Serves as the liaison between business users and technical teams, develops documentation and status reports, supports RFPs, and delivers SAP training. Requires 8–10 years of SAP functional experience, two full-cycle implementations, including one SAP S/4HANA project, and international exposure.

Develop and execute monetization models, pilot revenue initiatives, analyze conversion and market data, manage budgets, identify business partnerships, and collaborate on growth plans. The role turns data into actionable business insights, communicates findings to stakeholders, and supports strategic decisions that drive revenue and expansion.

Support and enhance Citi’s RUBY forecasting platform for interest rate risk, CCAR, and financial forecasting. Lead model onboarding, define requirements, develop technical solutions, prioritize projects, estimate costs, plan resources, manage risks, and coordinate delivery across Finance, Risk, Operations, Technology, and senior stakeholders. Analyze complex processes and large datasets while applying knowledge of financial modeling, balance sheets, P&L, treasury, transfer pricing, and interest rate risk.

Leads business analysis across clinical research operations, including requirements gathering, process mapping, workflow optimization, solution design, system implementation, testing, and documentation. The role partners with clinical and technical stakeholders, supports medium- to large-scale projects, manages requirements risks, evaluates automation opportunities, ensures regulatory and quality compliance, presents recommendations, and mentors junior analysts.

Supports ETL from multiple data sources, including GCP, SQL, SAP ERP, and BigQuery. Develops and maintains Tableau BI solutions, dashboards, automations, and visualizations; performs basic data analysis and validation; and collaborates with data engineers and stakeholders to improve data models and BI assets. Executes project tasks on schedule while building foundational knowledge of supply chain processes and KPIs. The role operates on a 1:30 p.m. to 10:30 p.m. shift.

Conduct hospitality market research, competitor analysis, financial modeling, feasibility studies, valuation, and deal evaluation. Support operator and partnership assessments, commercial negotiations, proposal development, investment cases, and contract governance. Monitor hotel asset performance using metrics such as RevPAR, GOP, and NOI, and provide reports and strategic recommendations to leadership. Coordinate with legal, finance, commercial, and operations teams to validate assumptions and support business development and asset management decisions.

Evaluates and compares AI chatbot responses using predefined criteria for accuracy, relevance, completeness, clarity, and quality. Documents findings, analyzes business requirements, maps processes, identifies response-quality issues, prepares reports, and collaborates with project teams. The role is a fully remote, full-time 16-week contract requiring five days per week, possible weekend work, and at least four hours of overlap with US Pacific Time.