Top Operations Manager Jobs in Mumbai

Lead regional post-sanction credit operations including credit documentation, security/charge creation, collateral management, compliance, exception tracking, sanction register maintenance, disbursement approvals, audit closure, MIS management, and stakeholder liaison to ensure timely disbursements and regulatory adherence.

Lead business and institutional banking operations in India, overseeing service quality, productivity, customer outcomes, people capability, risk controls, stakeholder engagement, and transformation. Manage multiple banking processes, operational leaders, backlogs, audit support, remediation, and workforce planning. Drive automation, analytics, and AI-enabled solutions with responsible governance, human oversight, measurable benefits, and user adoption.

Manage cluster operations for residential rooftop solar projects by supervising project teams, setting KPIs, tracking milestones, reviewing bills of materials, coordinating cross-functional teams, supporting installations, managing customer escalations, and protecting delivery timelines and profitability. Additional responsibilities include installation crew onboarding, material planning, coordinator recruitment, and team development. Daily in-city travel and occasional intercity travel are required.

Leads day-to-day e-commerce operations across stores, logistics, customer support, and technology teams. Manages operations staff, monitors SLAs and performance metrics, resolves escalations, improves processes, develops SOPs, and coordinates technology enhancements. Ensures service quality and customer experience while driving automation, reporting, and operational efficiency.

Oversee and optimize business operations by developing strategies, streamlining processes, allocating resources, leading teams, managing improvement projects, coordinating cross-functional activities, ensuring compliance, analyzing performance, managing vendors, and improving customer service operations.

Own quarterly revenue reconciliation for degree partners, validating external reports against internal data, investigating variances, and ensuring accurate invoicing and audit-ready reporting. Manage partner follow-up, document revenue definitions and exceptions, support Finance and Accounting close activities, and handle ad hoc analyses. Improve reconciliation through standardized metrics, SQL, light automation, scalable controls, monitoring, and process documentation.

Own field deployments from equipment collection through data verification and upload. Manage five to six operators, coordinate with site contacts, maintain camera and inventory readiness, enforce data-quality and taxonomy protocols, reconcile equipment, and submit deployment reports. The role requires on-site work, independent problem-solving, long hours, a six-day schedule, and substantial travel from Delhi NCR to national deployment sites.

Manage day-to-day sales and purchase operations, vendor management, payments, TDS/GST tracking, ledger reconciliation, MIS and monthly CA filings, insurance and bank guarantee handling, and maintain physical and online records using accounting systems.

Drive engineering delivery governance, vendor and contract management, budget and KPI reviews, process optimization, issue resolution, and resource capacity planning. Partner with Engineering, PMO, Finance, Procurement, and vendors across distributed teams to improve execution, standardize processes, track risks and renewals, and provide actionable reporting to leadership.

Manage daily air freight import operations across the West Region, overseeing shipment execution, documentation, compliance, customer escalations, airline and vendor relationships, performance metrics, and process improvement. Lead and develop the operations team, ensure customs and trade compliance, review invoices and shipment files, manage risks and audits, and improve productivity, profitability, service quality, and customer satisfaction. The role requires extensive air freight import and export experience, particularly in Mumbai and the West India market.

Manage the operations for RA products including disbursement, compliance, and process improvements. Lead initiatives to enhance efficiency and resolve issues within loan management processes.

Manage daily QSR shift operations, supervise and train staff, ensure service quality, hygiene, and brand standards, handle scheduling and staffing, and maintain customer experience and operational targets across assigned outlets.

Lead country-level workplace operations across India: define operating model, manage FM partners and vendors, own budgets and readiness for office openings/expansions, ensure safety/compliance, set KPIs and playbooks, partner with cross-functional teams, and advance AI-enabled automation to improve workplace experience and operations.

Lead customer onboarding, support, and valuer management for a property-decisioning SaaS platform in India. Build relationships with lenders and valuers, drive product adoption, define KPIs, report on SLAs and satisfaction, train users, support marketing and BD, and use analytics to improve processes and outcomes.

Manage a team delivering quantitative portfolio exposure, risk, performance, and attribution analysis for hedge fund clients. Provide technical mentorship, support client inquiries, develop customized analytics, and drive automation using R, Python, VBA, and related tools. Lead the development and testing of systematic quantitative products, including pre-trade analytics and content-generation processes. The role requires expertise in equities, equity derivatives, multi-factor risk models, quantitative programming, stakeholder communication, and team leadership.

Own complex enterprise SaaS deals from pricing and quote through final signature. Partner with Sales, Finance, Legal, Security, and RevOps to structure deals, manage approvals, improve quote-to-cash processes, optimize CPQ and Salesforce systems, lead UAT and tooling rollouts, analyze deal outcomes, train Sales, and maintain deal strategy documentation.

Lead capital markets consulting engagements across trading, enterprise risk management, or operations and finance. Responsibilities include business analysis, requirements gathering, solution design, project delivery, client workshops, production support, stakeholder management, team recruitment and mentoring, resource planning, pre-sales, and practice growth in Mumbai.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

The Operations Manager at TaskUs oversees the department, ensuring KPIs are met, leading employees, and solving business problems through innovation to provide optimal customer experiences.

Lead and oversee global KYC Operations team to deliver AML monitoring, governance, and regulatory reporting. Drive KYC program strategy, vendor coordination, process and technology improvements, training, project delivery, and ensure compliance with policies and regulations while managing teams and stakeholder relationships.

Leads strategic initiatives across the Assurance practice and firm, managing project roadmaps, stakeholders, risks, dependencies, governance, executive communications, change management, and business-case development. The role drives enterprise transformation, technology adoption, process improvement, and operational excellence while coordinating multiple projects and workstreams. Responsibilities include monitoring delivery, analyzing project data, preparing ROI analyses, facilitating executive decisions, and ensuring successful adoption of initiatives.

Lead and manage a KYC operations team to deliver AML monitoring, onboarding, refresh processes, quality reviews, MIS reporting, and process improvements while liaising with Compliance and senior stakeholders to ensure regulatory adherence.

The Marketing Automation & CRM Operations Manager strategizes and optimizes customer journeys, manages CRM systems, designs automated marketing campaigns, and collaborates with teams to improve lead management and reporting.

Lead the Partner Help Desk team to manage partner deal registrations, partner agreements, portal and workflow issues. Oversee case queues, improve processes, document procedures, train and coach staff, handle escalations, collaborate cross-functionally, and provide coverage during peak periods.

Design and run a scalable, data-driven partner enablement operating model across AMER, EMEA, and APJ. Lead governance, planning cadences, QBRs/MBRs, dashboards, automation and AI-enabled workflows, cross-functional execution, escalation resolution, and continuous process improvements to increase predictability and scale.