Top Operations Manager Jobs in Mumbai

Lead platform reliability and operations for enterprise AI agent platforms: build and operate cloud-native infrastructure, observability (metrics, logs, traces), IaC (Terraform), CI/CD, incident response, SLO/SLAs, cost and security optimization, and mentor engineers to improve platform resilience and developer experience.

Lead regional post-sanction credit operations including credit documentation, security/charge creation, collateral management, compliance, exception tracking, sanction register maintenance, disbursement approvals, audit closure, MIS management, and stakeholder liaison to ensure timely disbursements and regulatory adherence.

Senior operations leader responsible for managing Global Hospitality Services across India: vendor and people management, service excellence, governance, budgets, reporting, compliance, project delivery, and continuous improvement to align regional operations with Citi global standards.

Manage day-to-day sales and purchase operations, vendor management, payments, TDS/GST tracking, ledger reconciliation, MIS and monthly CA filings, insurance and bank guarantee handling, and maintain physical and online records using accounting systems.

Manage sales and purchase operations including order processing, vendor management, payments, tax tracking (TDS/GST), ledger reconciliation, MIS/reporting and monthly CA filings. Maintain digital and hardcopy records, handle bank guarantees/EMDs, insurance for assets/vehicles/marine, and use Zoho Inventory and accounting systems to support sales and purchase workflows.

Manage and optimize bunker fuel supply for a global fleet of 700+ vessels: ensure correct fuel grades and stock levels, coordinate stakeholders (trading, operations, deployment), run bunker-saving initiatives, support automation and optimization projects, maintain a 24x7 operations desk, and promote safety and continuous improvement.

The Operations Manager at TaskUs oversees outsourced digital services, ensuring efficient delivery for fast-growing tech companies. Responsibilities include promoting a People First culture, enhancing employee well-being, and adapting to new technologies.

Lead and manage a KYC operations team to deliver AML monitoring, onboarding, refresh processes, quality reviews, MIS reporting, and process improvements while liaising with Compliance and senior stakeholders to ensure regulatory adherence.

Lead B2B demand-generation and marketing-operations for enterprise SaaS: build AI-enabled marketing workflows, own integrated campaigns (email, paid, organic, events), improve lead scoring and funnel reporting, partner with Sales and regional teams to convert inbound and event engagement into pipeline across Southeast Asia, Japan, and Brazil.

Manage daily QSR shift operations, supervise and train staff, ensure service quality, hygiene, and brand standards, handle scheduling and staffing, and maintain customer experience and operational targets across assigned outlets.

Lead country-level workplace operations across India: define operating model, manage FM partners and vendors, own budgets and readiness for office openings/expansions, ensure safety/compliance, set KPIs and playbooks, partner with cross-functional teams, and advance AI-enabled automation to improve workplace experience and operations.

Lead global PLM platform operations for 3DEXPERIENCE and Teamcenter. Own L0-L2 support, incident/problem management, monitoring/observability, analytics and SLAs, supplier integrations, vendor management, documentation, and continuous improvement while partnering with engineering, security, and senior leadership.

The Operations Manager at TaskUs oversees the department, ensuring KPIs are met, leading employees, and solving business problems through innovation to provide optimal customer experiences.

Lead the Partner Help Desk team to manage partner deal registrations, partner agreements, portal and workflow issues. Oversee case queues, improve processes, document procedures, train and coach staff, handle escalations, collaborate cross-functionally, and provide coverage during peak periods.

Lead and manage customer experience operations across omnichannel touchpoints, driving process improvements, team performance, and digital transformation to deliver CX insights and service excellence for client accounts.

The Marketing Automation & CRM Operations Manager strategizes and optimizes customer journeys, manages CRM systems, designs automated marketing campaigns, and collaborates with teams to improve lead management and reporting.

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

Lead Finance Operations teams across AP, AR, and RTR, ensuring compliance, operational excellence, and stakeholder management while driving continuous improvement initiatives.

As Assistant Galley Operations Manager, oversee training and maintenance for food and beverage operations aboard cruise ships, ensuring compliance with public health standards and managing budgets and staffing effectively.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead day-to-day execution of GTM revenue data programs, manage a data operations team, and ensure data quality across Salesforce and connected systems. Drive data enrichment, automation, governance, and cross-functional projects (territory planning, migrations, product launches) while reporting data quality metrics and improving tooling and processes.

Join Teleperformance as an Operations Manager to foster employee satisfaction and enhance service delivery. Drive team culture and promote diversity and inclusion in the workplace.

Lead Ethicon India commercial operations including channel and TPI/dealer management, end-to-end tender pricing and documentation, secondary sales and incentives, compliance and audits, master data and MIS/dashboards, digital solutions implementation, customer service processes (PDC/PRIs), training, and analytics-driven process improvements to support sales and service objectives.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Drive enterprise SaaS client implementations, train users, resolve complex issues, ensure SLA compliance, manage NPS and product adoption, maintain CRM data, provide feedback to product and senior management, and handle on-ground operational challenges across city and intercity travel.