Top Operations Manager Jobs in Mumbai

Leads regional marketing operations and execution readiness across multi-market campaigns, content launches, partner activations, localization, and channel programs. Builds operating models, workflows, dashboards, launch plans, and quality frameworks; coordinates creative assets, approvals, vendors, partners, and cross-functional teams; identifies risks and improves delivery processes. This senior individual contributor ensures campaigns launch accurately, on time, and consistently across markets and time zones.

Leads content operations and launch readiness across Asia and MENA, managing localized content assets, metadata, subtitles, dubs, rights information, partner deliverables, vendors, and regional distribution workflows. Coordinates cross-functional teams, oversees quality control and operational reporting, resolves launch issues, and improves processes, dashboards, standards, and metrics across multiple markets and platforms.

Manages strategic programs and cross-functional projects within global Payments Operations. Responsibilities include project planning, governance, risk and dependency management, executive communications, dashboards, performance reporting, operational data analysis, process improvement, automation, and transformation initiatives. Partners with Operations, Product, Technology, Risk, Compliance, and Finance teams while maintaining firm-wide risk and control standards.

Manages building management system operations, optimization, troubleshooting, reliability, alarm governance, cybersecurity coordination, vendor SLAs, documentation, and compliance. Leads BMS upgrades, integrations, commissioning, testing, handover, and support for MEP and fit-out projects. Uses HVAC controls, trend analytics, root-cause analysis, networking, and multi-vendor protocols to improve uptime, energy performance, incident resolution, and operational effectiveness across West India sites.

Manages channel operations across distributors, resellers, system integrators, and strategic partners. Responsibilities include partner onboarding and governance, sales process optimization, forecasting, performance dashboards, incentive and rebate administration, compliance, process improvement, and cross-functional business planning. The role analyzes channel performance, supports partner expansion and enablement, improves data integrity across business systems, and provides insights to sales and country leadership to drive revenue growth and operational effectiveness.

Manages channel operations across distributors, resellers, system integrators, and strategic partners. Responsibilities include partner onboarding and expansion, sales forecasting, performance governance, dashboards, incentive and rebate administration, compliance, process improvement, data integrity, and cross-functional business planning. The role provides insights to leadership, drives operational efficiency, supports channel transformation, and improves partner engagement, revenue growth, and program adoption.

Oversee strategic operations, process design, continuous improvement, compliance, KPI reporting, cross-functional collaboration, budget management, and high-performing team leadership. The role focuses on optimizing complex operational processes, ensuring regulatory and policy compliance, and driving efficiency, quality, cost-effectiveness, and overall operational excellence.

Owns technical post-production operations for Netflix India, including dailies, footage ingest, screenings, and editorial workflows. Leads contractor teams, manages service quality and technical risk, scales operations across Mumbai, Delhi, and Hyderabad, and coordinates with APAC, global, project operations, engineering, product, and production stakeholders. The role also oversees tool rollouts, partner support, workflow improvements, and high-volume production needs across multiple time zones.

Manage health insurance telesales floor operations, including team leadership, coaching, staffing, sales performance, dialer and CRM coordination, compliance, quality assurance, escalations, and KPI reporting. Ensure service-level, financial, sales, and regulatory targets are achieved while improving agent utilization, conversion rates, customer handling, and employee engagement.

Lead partner onboarding and delivery operations for Netflix content deals. Assess partner capabilities, delivery paths, asset and localization requirements, quality standards, vendor needs, and technical integrations. Translate partner context into product and engineering requirements, coordinate testing and first deliveries, resolve blockers, align cross-functional teams, and hand reliable operations over to launch project management.

Lead APAC operational programs and processes across financial operations, process improvement, operational performance, project delivery, and operating model effectiveness. The role drives compliance with global standards and SOX controls, monitors regional metrics, coordinates transformation initiatives, embeds operational changes, and provides performance reporting. It requires strong stakeholder management, media agency knowledge, financial operations understanding, and project and program management capabilities.

Leads large-scale, multi-site scanning and digitization operations across Tamil Nadu, managing 200+ employees, productivity, quality, billing, SLAs, customer relationships, compliance, and cost optimization. The role requires KPI governance, root cause analysis, corrective actions, revenue realization, OCR workflow knowledge, stakeholder management, and frequent travel across project locations.

Owns and improves Camunda’s Product Development Process across Core and Experience tracks. Responsibilities include process design, strategy alignment, workflow and board governance, PDP automation, source control, testing, monitoring, and building agentic workflows on Camunda 8. The role requires hands-on coding and scripting, integration debugging, practical AI agent experience, process ownership in a large software organization, and cross-functional influence across Product, Engineering, and leadership.

Leads sales operations for Anaplan’s India business, partnering with regional sales leadership on forecasting, pipeline reviews, territory and account planning, goal setting, reporting, and operational execution. Diagnoses business issues, improves processes, manages metrics, facilitates rhythm-of-business activities, and supports strategic initiatives across a matrixed APAC organization. The role requires strong analytical, strategic, cross-functional, and sales operations leadership capabilities in a fast-growing enterprise technology environment.

Supports APJ territory planning, Salesforce deployment, account routing, reporting, data hygiene, process documentation, and automation improvements. Partners with Field Sales, Sales Operations, Revenue Strategy, and Sales Systems while responding to routing questions and maintaining accurate account data. This early-career role requires Salesforce familiarity, spreadsheet skills, attention to detail, and clear asynchronous communication. Prior territory operations experience is not required.

Leads Dow’s global Total Rewards Operations Hub in Navi Mumbai, establishing the team, operating model, governance, controls, service standards, documentation, and continuous improvement processes. Oversees global compensation and benefits delivery, audit readiness, process transitions, automation, stakeholder management, and team development across regions. Requires extensive HR and Total Rewards experience, strong leadership, operational transformation skills, and ability to work across international time zones in a hybrid office environment.

Own and improve marketing operations through HubSpot automation, lifecycle journeys, email campaigns, database management, data-quality controls, lead scoring, dashboards, attribution, and funnel analysis. Partner with RevOps, Sales, and Product to improve CRM integrity, campaign performance, sales handoffs, and pipeline contribution. Conduct QA, deliverability monitoring, A/B testing, and marketing analytics while introducing tools and reusable processes that increase productivity and reduce errors.

Provides banking customer service, opens accounts, handles grievances and cheque book requests, explains products, and sells banking and investment products. Meets sales and acquisition targets through referrals and cross-selling, enhances customer value, supports high-net-worth relationship managers, and helps maintain low customer attrition. Requires a blend of service and sales orientation, with relevant financial services or banking experience.

Leads country-level clinical operations, supervising clinical trial staff, allocating resources, monitoring study execution and performance, managing budgets and partnerships, supporting inspections and CAPA activities, and overseeing hiring, development, and succession planning. Collaborates with cross-functional stakeholders, investigators, study sites, health authorities, and external partners to ensure compliant, timely clinical research delivery.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Manage end-of-lease operations, including lease extensions, vehicle buybacks, surrenders, customer communications, escalations, and case closure. Lead operational teams, oversee outsourced partners, monitor SLAs, TATs, backlogs, productivity, quality, and customer satisfaction. Develop dashboards and reports, conduct governance reviews, resolve bottlenecks, and drive process improvement, automation, digitization, and operational efficiency initiatives.

Owns QAD Support’s AI roadmap and governance while coordinating cross-functional initiatives from opportunity identification through implementation, adoption, and optimization. The role manages milestones, dependencies, risks, stakeholders, vendors, success criteria, and measurable business outcomes. It also drives AI enablement, training, communications, continuous improvement, and compliance with security, privacy, legal, and data governance requirements. This is an individual contributor position requiring strong program management and practical AI knowledge, without hands-on AI development.

Leads operations and performance across partner colleges, overseeing academic quality, examinations, student success, placements support, institutional partnerships, and portfolio growth. Manages on-ground teams, establishes SOPs and accountability systems, analyzes performance data, coordinates cross-functional initiatives, and engages senior college stakeholders to improve outcomes and ensure consistent program delivery.

Manages customer service inquiries, sales order processing, purchase orders, order status updates, documentation, invoices, returns, complaints, and escalations for the SEA and Oceania region. Uses SAP to process orders, create delivery orders and invoices, maintain records, perform compliance checks, and track fulfillment. Coordinates with commercial, technical, service, and vendor teams to resolve issues, meet customer expectations, support installations, and improve processes. Prepares periodic MIS reports and participates in special projects.

Leads a large financial crime operations portfolio supporting Australian banking operations from India. Responsibilities include transaction monitoring, KYC/CDD, screening, fraud investigations, remediation, governance, risk controls, regulatory compliance, transformation, technology adoption, operational performance, stakeholder engagement, and leadership development. The role oversees complex teams, drives sustainable service and quality outcomes, manages incidents and control gaps, and builds future-ready capabilities through automation, analytics, and continuous improvement.