Top Operations Manager Jobs in Mumbai

Lead relationships with artists, estates, and galleries while building a consistent artwork pipeline across Indian art practices. Negotiate artist and gallery agreements, pricing, terms, and consignment timelines; develop long-term gallery partnerships; and support curatorial planning, artist discovery, and new category development. Maintain accurate artist records, inventory, and documentation while collaborating with the Head of Art of India in a permanent Mumbai gallery setting.

Manages KYC operations and teams supporting AML monitoring, client onboarding, account refreshes, regulatory compliance, quality reviews, reporting, and control oversight. Leads BAU and refresh programs, process enhancements, system releases, performance tracking, stakeholder coordination, and risk escalation. Ensures regulatory and documentation requirements are met while improving operational effectiveness and client onboarding quality.

Lead customer onboarding, implementation, training, product support, and platform adoption for lenders and valuers across India. Manage customer relationships, governance reporting, SLAs, satisfaction, issue resolution, and support processes. Oversee valuer engagement, screening, and relationship management while providing product feedback and supporting marketing and business development. Use data and analytics to improve efficiency, monitor performance, and deliver business outcomes.

Leads territory operations across India and the subcontinent, overseeing customer support, service delivery, project management, training, distributors, logistics, budgets, and service profitability. Builds high-performing teams, drives customer retention and satisfaction, ensures regulatory and quality compliance, improves operational processes, and coordinates with regional and global leaders. The role also manages service contracts, spare parts, warehouse and 3PL performance, continuous improvement initiatives, and strategic growth plans.

Manages daily warehouse operations, including KPI achievement, inventory integrity, productivity, budgeting, continuous improvement, safety, and employee development. Oversees supervisors and warehouse staff, analyzes throughput and financial reports, implements operational improvements, manages customer inventory, supports staffing decisions, and coordinates with safety, HR, and engineering teams to improve efficiency and ensure compliance with procedures.

Leads shift-level luxury travel concierge operations across client service, ticketing, trip fulfillment, and process management. Manages Team Leads, handles VIP and complex client situations, allocates resources, resolves escalations, maintains SLA and accuracy targets, coaches staff, and drives measurable process improvements. Requires strong Sabre proficiency, luxury travel or hospitality operations experience, leadership skills, and a data-driven approach.

Own partner operations systems and processes, including Salesforce data governance, attribution, deal registration, partner onboarding, tiering, MDF, enablement tracking, and reporting. Administer and migrate the partner platform, automate workflows, support partner commercial operations, resolve operational issues, and deliver business insights. The role requires advanced Salesforce expertise and cross-functional collaboration across partner segments, RevOps, IT, sales, and leadership.

Leads a team supporting global benefits and compensation operations. Oversees workload prioritization, compensation cycles, market-data workflows, equity data checks, audits, quality controls, and confidential information management. Partners with global program owners, People Technology, Payroll, Finance, Legal, vendors, and other stakeholders to improve processes, data quality, and workflow efficiency across regions and time zones. Coaches team members and drives accurate, dependable execution and practical process improvements.

Leads regional marketing operations and execution readiness across multi-market campaigns, content launches, partner activations, localization, and channel programs. Builds operating models, workflows, dashboards, launch plans, and quality frameworks; coordinates creative assets, approvals, vendors, partners, and cross-functional teams; identifies risks and improves delivery processes. This senior individual contributor ensures campaigns launch accurately, on time, and consistently across markets and time zones.

Leads content operations and launch readiness across Asia and MENA, managing localized content assets, metadata, subtitles, dubs, rights information, partner deliverables, vendors, and regional distribution workflows. Coordinates cross-functional teams, oversees quality control and operational reporting, resolves launch issues, and improves processes, dashboards, standards, and metrics across multiple markets and platforms.

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Manage global renewals operations by developing processes, analyzing churn and revenue opportunities, supporting territory and target planning, preparing executive forecasts, and improving sales pipeline governance. Partner cross-functionally with Customer Success Operations and Finance Operations, optimize renewal workflows, implement process changes, and contribute to AI-enabled analytics that improve predictable revenue growth.

Leads cost control, operational performance management, forecasting, KPI reporting, and data-driven decision-making for the India area. Partners with Finance, Operations, Procurement, and regional teams to analyze cost drivers, identify savings opportunities, validate budgets, improve data quality, and implement performance frameworks. Acts as a strategic business partner and change agent, driving continuous improvement, accountability, and alignment through standardized reporting and the 4DX and Daily Operating System frameworks.

Develop and maintain market, client trading, and execution datasets; build dashboards and reporting tools for compliance, supervision, governance, and regulatory needs; analyze trading activity, market microstructure, liquidity, execution quality, and transaction costs; conduct quantitative research, back-testing, performance attribution, and investigations; and partner with Trading, Compliance, Legal, and Risk teams.

Manages channel operations across distributors, resellers, system integrators, and strategic partners. Responsibilities include partner onboarding and governance, sales process optimization, forecasting, performance dashboards, incentive and rebate administration, compliance, process improvement, and cross-functional business planning. The role analyzes channel performance, supports partner expansion and enablement, improves data integrity across business systems, and provides insights to sales and country leadership to drive revenue growth and operational effectiveness.

Manages channel operations across distributors, resellers, system integrators, and strategic partners. Responsibilities include partner onboarding and expansion, sales forecasting, performance governance, dashboards, incentive and rebate administration, compliance, process improvement, data integrity, and cross-functional business planning. The role provides insights to leadership, drives operational efficiency, supports channel transformation, and improves partner engagement, revenue growth, and program adoption.

Leads a large-scale regulatory reporting transformation program, driving operating-model redesign, process improvement, automation, and implementation. Partners with report owners and senior stakeholders to challenge current processes, manage complex project plans, track risks and dependencies, and deliver regulatory changes into business-as-usual environments. The role requires deep UK and European regulatory reporting expertise, strong project management, stakeholder leadership, and experience across finance, operations, or risk management.

Leads India-wide administration and workplace operations across offices and co-working sites. Oversees facilities, maintenance, security, housekeeping, vendors, leases, real estate coordination, statutory compliance, EHS, ESG, budgets, procurement, fit-outs, relocations and business continuity. Manages multi-site teams and outsourced partners while ensuring safe, compliant, cost-effective workplaces, strong service levels, lease governance, equipment uptime and employee experience.

Lead global KYC Operations teams and strategy, overseeing AML monitoring, governance, regulatory reporting, policy implementation, vendor coordination, training, program delivery, technology enhancements, risk controls, and continuous process improvement. Manage teams and senior stakeholder relationships while ensuring regulatory compliance, operational effectiveness, data quality, and service-level performance.

Oversees end-to-end payroll service delivery for assigned clients, coordinating internal teams, vendors, and stakeholders. Manages operational health, SLAs, governance, escalations, service recovery, audits, compliance, change requests, projects, resource planning, financial performance, continuous improvement, and business continuity. Serves as a client-facing operational escalation point and leads payroll colleagues through coaching, performance management, capacity planning, and change initiatives.

Coordinates airport advertising operations, including OOH asset inspections, campaign installation and removal, preventive maintenance, vendor management, promotional activities, compliance, inventory, reporting, and team supervision. Ensures advertising displays remain functional, clean, correctly scheduled, and compliant with airport safety requirements. Collaborates with airport authorities, contractors, installation teams, branding groups, agencies, and procurement to maintain service quality and operational continuity.

Manage end-to-end retail asset (unsecured loan) operations including disbursement, file receipt, PDD, lifecycle management, escalation resolution, compliance controls, audits, RCA, TAT/T&M monitoring, and driving process automation and cross-functional efficiency projects.

Leads India-based technology engineering teams, driving strategic alignment, engineering excellence, governance, operational efficiency, workforce planning, financial management, and delivery across squads. The role oversees solution design, cloud-native application development, software engineering practices, release automation, service operations, application security, observability, and continuous improvement. It also requires mentoring engineering leaders, managing dependencies, supporting agile delivery, and ensuring high-quality, secure, scalable technology outcomes.

Manage payment operations across card and UPI programs, including transaction reconciliation, settlements, suspense accounts, disputes, chargebacks, banking partner coordination, compliance controls, reporting, and exception resolution. The role requires collaboration with finance, product, technology, banks, and payment networks while monitoring operational metrics, supporting audits, conducting root-cause analysis, and improving processes.

Oversee airport cargo operations, including documentation, regulatory and safety compliance, facility maintenance, workflow improvement, stakeholder coordination, and incident resolution. The role manages relationships with airlines, customs officials, freight forwarders, logistics providers, regulators, and internal teams to ensure efficient, compliant cargo handling and timely delivery.