Top Cyber Security Jobs in Mumbai

The Managed Services Cross Technology Engineer (L2) role is responsible for ensuring clients' IT infrastructure remains operational, providing second-line support for incidents, and resolving technical issues. This includes monitoring work queues, updating tickets, identifying root causes, collaborating with teams, and contributing to change management and project work.

The Managed Services Cross Technology Engineer (L2) is responsible for providing managed services to ensure operational IT infrastructure. This role involves proactive monitoring, resolving incidents, and maintaining service level agreements. The engineer communicates with teams and clients, executes changes, supports disaster recovery processes, and drives automation efforts to optimize tasks.

The Managed Services Cross Technology Engineer (L3) provides high-level technical support to clients, managing complex incidents, ensuring infrastructure is operational, and optimizing service delivery. Responsibilities include troubleshooting, project implementation, and mentoring junior staff while maintaining SLAs and collaborating with vendors.

The Middleware L2 role is responsible for providing managed services by monitoring IT systems, resolving incidents, and ensuring compliance with SLAs. This position requires proactive communication with teams and clients, conducting trend analysis, and potentially contributing to project work while supporting disaster recovery functions.

As an EDR Analyst (L2) at NTT DATA, you will provide second line support for technical incidents related to security infrastructures. Your responsibilities include monitoring queues, resolving tickets, conducting root cause analysis, collaborating with teams for change management, and assisting L1 security engineers. You will also perform operational tasks and may contribute to project work and disaster recovery functions.

The Managed Services Cross Technology Engineer (L2) role involves providing second-level support for IT infrastructure issues, proactive incident resolution, and collaboration with multiple technology domains, aiming to ensure clients' systems remain operational. This role includes monitoring work queues, updating tickets, leading client escalations, and contributing to project work.

The Managed Services Cross Technology Engineer (L1) is responsible for providing support to clients by identifying and resolving technical incidents across multiple technology domains, ensuring IT infrastructure remains operational while adhering to service level agreements.

The Managed Services Cross Technology Engineer (L2) provides technical support and manages incidents for clients' IT infrastructure, ensuring operational stability and adherence to service level agreements. This role involves proactively monitoring systems, resolving incidents, conducting equipment checks, and collaborating with third-party vendors as necessary, while focusing on client satisfaction and quality improvements.