Top Operations Manager Jobs in Mumbai

Lead and manage APAC payroll and HR operations, ensuring accurate, compliant, and timely payroll cycles. Oversee multi-country teams and third-party vendors, implement SOPs and controls, drive continuous improvement, report on SLAs/metrics, support audits, and develop staff performance and processes across the region.

Lead and scale a Billing Specialist function across service lines: manage end-to-end invoicing, WIP governance, controls/SOX compliance, stakeholder partnerships, process standardization, automation initiatives, reporting/dashboards, and a high-performing team to improve billing accuracy, turnaround, and revenue conversion.

The Back Office Manager oversees team management, process optimization, quality assurance, and client relations, ensuring adherence to standards and efficiency improvements. Responsibilities include budget management, operational reporting, and cross-functional collaboration.

Join Teleperformance as an Operations Manager to foster employee satisfaction and enhance service delivery. Drive team culture and promote diversity and inclusion in the workplace.