Drive e/BL pre-sales by engaging shippers and consignees, explaining ZIM e/BL solution, supporting registration and activation, updating V-Cards, coordinating with IT and customer service, resolving issues and complaints, monitoring performance, and maintaining tracking and reporting.

Perform outbound calls, qualify leads, close sales to meet monthly targets, manage customer relationships and database, identify cross-sell/up-sell opportunities, forecast and report sales KPIs.