Top Tech Jobs & Startup Jobs in Mumbai

The Customer Success Manager is responsible for leading the team, enhancing customer experience, managing daily activities, and strategizing for improved client interactions and business outcomes.

Responsible for managing client renewals and payments, coordinating with team members, and ensuring timely reporting for renewal processes.

The Sales Executive will drive sales to small and medium-sized businesses, achieve monthly targets, and provide analytical feedback based on customer interactions.

The role involves driving new sales, managing enterprise customer relationships, conducting outbound campaigns, and ensuring accurate pipeline reporting. The candidate will work on maintaining customer contacts and achieving sales targets effectively.

The HR Specialist will manage the performance management system, payroll processing, compliance audits, and talent strategy development in a remote setting.

The role involves managing a team of developers, designing and deploying scalable applications on Cloud platforms, and maintaining CI/CD pipelines while ensuring effective communication and improvement of engineering metrics.

The Call Quality Analyst assesses the performance of customer success associates by monitoring calls and evaluating their service quality, making recommendations for process improvements.

The MIS Executive manages end-to-end data processes, focusing on data presentation and analytics for the Customer Success team, ensuring accuracy and efficiency.

The Data Analyst Manager will lead the data analytics team, develop data strategies, ensure data correctness, and coordinate with different departments for insights.

The AVP Customer Success will enhance customer relationships, ensure satisfaction and retention, and drive product adoption while collaborating across teams.