Generates and qualifies inbound and outbound leads for the India market, conducts discovery calls, builds sales pipeline, coordinates with marketing and account executives, manages outreach cadences in Apollo, maintains Salesforce data, and supports local LinkedIn content. The role requires strong prospecting, communication, analytical, and relationship-building skills, with familiarity in food safety, technical services, SaaS, technology, food, or manufacturing preferred.

Review and manage organic certification processes (NPOP, USDA-NOP, EU), perform application and secondary reviews, oversee inspections and non-conformities, make certification decisions, issue certificates, manage client relations, handle appeals/complaints, train staff, and maintain certification records and continuous improvements.

Support the certification team by reviewing audit documents, maintaining certification and traceability databases, issuing transaction certificates, performing TRACENET/TRACES operations for the EU, arranging sampling, updating audit guidelines, and managing client communications and filing systems.