The Networking Remote Technical Support Engineer (L3) at NTT DATA is responsible for providing professional remote technical support by identifying and resolving technical incidents and problems. This role involves maintaining the support process, diagnosing and resolving problems, monitoring service delivery, and ensuring efficient incident resolution.

Responsible for setup and installation of technical systems, applications, or process designs for client's purchased technology solutions. Provides technical support to clients for software and hardware installation and configuration. Collaborates with clients to meet complex requirements and elevate technical issues to product teams for resolution. Coaches and mentors junior engineers and technicians in project execution and problem-solving.

An Associate Network Engineer role at NTT DATA involving configuring and maintaining network devices, monitoring network performance, troubleshooting network issues, collaborating with teams, and implementing network security measures.