Top Tech Jobs & Startup Jobs in Mumbai

Lead 150–200 inbound customer service FTEs, monitor KPIs, implement operational strategies, manage recruitment, training, workforce planning and client engagements, drive process improvements, and align cross-functional initiatives to improve customer satisfaction across regions.

Perform data quality analysis and monitoring for capital markets by identifying issues, designing and enhancing checks, documenting processes, and partnering with cross-functional and regional teams to deliver permanent solutions.

Manage capital markets trade operations including change management, client and escalation management, process and program oversight, SLA adherence, and talent supply management. Provide domain expertise to drive operational excellence.

Lead BPO presales and solutions for banking/financial services clients: respond to RFx/bid requests, create proactive proposals and GTM decks, perform due diligence and commercial modeling, coordinate cross-functional teams, present solutions, host client visits, and support onsite account teams with domestic and global travel.

Manage and oversee trade booking, cataloguing, enrichment, repair/amendment, validation, settlement and status updates across capital markets products. Process SWIFT instructions, monitor fail and aged trade reports, identify discrepancies, and resolve exceptions while ensuring regulatory and internal policy compliance.

Lead Workday HR implementations and operational support, with expertise in Core HR, security, business processes, and reporting. Build strong client relationships, collaborate effectively with stakeholders, solve complex problems, communicate clearly, share knowledge, and rapidly learn new technologies.

Lead design and architecture of custom Workday Extend applications, collaborate with stakeholders to gather requirements, produce technical designs, implement scalable secure solutions, conduct code reviews, mentor developers, provide post-implementation support, and stay current on Workday Extend features and best practices.

Manage end-to-end payroll processing for US/Canada clients in Workday Payroll, including validations, approvals, off-cycle and retro processing. Perform reconciliations (gross-to-net, payroll-to-GL, bank, tax, benefits), maintain payroll data and EIB loads, troubleshoot integrations (time, benefits, GL, banking), coordinate with vendors/internal teams, and manage payroll queries through ticketing systems to meet SLAs.

Develop and deploy AI/ML models using Python. Focus on model development, production deployment, and collaborating with cross-functional teams. Communicate findings, solve technical problems, and work in a fast-paced environment. React and TypeScript experience and AI security/risk familiarity are nice-to-haves.

Designs, develops, and leads scalable Pega applications using Constellation architecture. Architects complex workflows, case lifecycles, decisioning logic, and REST/SOAP integrations. Provides technical mentorship, conducts code reviews, tunes performance using Pega diagnostic tools, supports testing, collaborates with stakeholders, and maintains technical documentation.