Top Tech Jobs & Startup Jobs in Mumbai

Leads end-to-end academic program performance across partner colleges, overseeing student outcomes, retention, engagement, trainer quality, events, institutional partnerships, and operational governance. Manages on-ground teams, workforce planning, KPIs, SOPs, performance reviews, and continuous improvement. Uses academic, attendance, assessment, and batch data to identify issues and implement corrective actions. The role also supports admissions growth and coordinates with academic, training, admissions, and operations teams.

Supports online and hybrid program delivery by setting up virtual classrooms, coordinating trainer schedules, maintaining LMS updates, communicating deadlines and program information, ensuring SOP compliance, moderating final results, generating mark sheets and certificates, and verifying data uploads through the MESC portal. The role also involves administrative coordination with trainers and students and requires strong English communication, Google Workspace proficiency, initiative, and willingness to learn.

Counsel prospective students on digital marketing programs, provide career guidance, answer student and parent queries, and convert leads into enrollments. Manage follow-ups, CRM reporting, sales targets, connected calls, talk-time KPIs, and weekly revenue goals. Mentor junior counselors, assist with onboarding and training, handle escalations, collaborate with internal teams, and support a seamless admissions experience. This is a full-time, office-based role in Lower Parel, Mumbai, working Monday through Saturday.

Supports delivery of AI learning programs by coordinating online and offline classrooms, trainer schedules, student communications, LMS updates, course content, assignments, records, workshops, hackathons, and lab sessions. Ensures SOP compliance, monitors academic and operational processes, assists with result moderation, and supports mark sheet, certificate, and MESC portal data management.

Lead and mentor a team of 6–10 academic counselors, drive enrollment and revenue targets, monitor sales KPIs, oversee counseling quality, manage escalated student interactions, ensure CRM accuracy, and present performance insights. Collaborate with marketing and operations teams to improve lead quality, conversion strategies, and counseling processes while maintaining a student-first approach.

Leads a team of 10–30 sales counselors to achieve enrollment and revenue targets. Oversees lead conversion, sales funnel hygiene, CRM usage, follow-ups, cross-selling, team training, recruitment support, performance reporting, call audits, and quality assurance. Collaborates with marketing and product teams to improve lead quality, sales processes, and team productivity.

Own IIDE’s brand strategy and visibility across social media, PR, influencers, events, partnerships, and campus activations. Lead integrated digital and offline campaigns, content strategy, storytelling, marketing calendars, KPI tracking, creative execution, teams, agencies, and brand budgets. Partner with growth, product, and sales teams to connect brand building with business growth.

Guide prospective students through career decisions, conduct one-on-one counselling, recommend programs, follow up on admissions leads, and convert inquiries into enrollments. Build relationships with students and parents, maintain CRM records, collaborate with admissions and marketing teams, support enrollment initiatives, and work toward monthly targets in a fast-paced office environment.

Supports the Marketing team by writing SEO-optimized blogs, website pages, and digital content. Conducts keyword research and competitor analysis, identifies content opportunities, edits and proofreads copy, and follows SEO, Helpful Content, and E-E-A-T guidelines. Learns to use SEO tools to monitor performance and collaborates with teammates to improve content quality and organic reach.

Counsel prospective students and working professionals on suitable digital marketing programs, provide personalized career guidance, manage inbound and outbound leads, convert inquiries into enrollments, achieve revenue and collection targets, maintain CRM records, coordinate admissions documentation and fee collection, and support counseling events and process improvements.