Counsels prospective students on digital marketing programs, assesses their goals, recommends suitable courses, and manages relationships with students and parents. Converts inquiries into admissions through consultative selling, follow-ups, CRM management, and walk-in interactions. Supports admissions and marketing teams in meeting enrollment targets, coordinating onboarding, and maintaining positive student communication and experiences.
Work Timings: 10:00 AM – 7:00 PM
Working Days: 5 Days a Week — We Believe Great Work Doesn't Need 6 Days
Work Mode: Work from Office
Location: Marol, Mumbai
Reports to: Sales Team Leader
About IIDE:
IIDE is India's leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today's digital-first world.
Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.
About the Role:
As the Career Consultant at Marol, Mumbai, you will play a pivotal role in helping prospective students make informed decisions about their education and career journey at IIDE. You will understand each student's aspirations, recommend programs aligned with their goals, and guide them through the admissions process using a consultative and student-first approach.
This role combines career counseling, relationship management, and consultative sales, with a strong focus on delivering an exceptional counseling experience while contributing to IIDE's enrollment goals. You will manage prospective students from their first interaction through enrollment and collaborate closely with admissions, marketing, and other internal teams to ensure a seamless student journey.
What You'll Do:
● Student Counseling & Career Guidance:
○ Conduct one-on-one counseling sessions to understand students' interests, career aspirations, and learning requirements.
○ Recommend suitable IIDE programs by connecting program outcomes with each student's academic and professional goals.
○ Provide clear, accurate, and transparent information about programs, learning outcomes, career opportunities, and the admissions process.
○ Build strong relationships with prospective students and parents through empathetic and personalized guidance.
● Admissions & Conversion Management:
○ Manage prospective students across the admissions funnel, from initial inquiry through enrollment.
○ Convert qualified inquiries into admissions through structured follow-ups, consultative selling, and relationship building.
○ Consistently work toward individual and team counseling, conversion, and enrollment targets.
○ Maintain timely communication with prospective students and ensure no qualified opportunity is missed.
● Lead & Walk-in Management:
○ Manage assigned leads effectively and maintain accurate, up-to-date records within the CRM system.
○ Engage with walk-in prospects and guide them through IIDE's programs, offerings, and enrollment process.
○ Represent IIDE professionally while communicating the brand's vision, value proposition, and program benefits.
○ Ensure every prospective student receives a positive, informative, and personalized counseling experience.
● Additional Duties:
○ Collaborate with admissions and marketing teams to support monthly enrollment and conversion goals.
○ Coordinate with internal stakeholders to ensure smooth student onboarding and communication after enrollment.
○ Share student feedback and prospect insights that can help improve counseling processes and the overall admissions experience.
○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.
Requirements
Who You Are:
● Must-Have:
○ 1–4 years of experience in academic counseling, admissions, consultative sales, or a related customer-facing role.
○ Strong verbal and written communication, persuasion, and interpersonal skills.
○ Proven ability to convert leads through consultative conversations and relationship building.
○ Experience managing leads, follow-ups, and CRM-based sales or admissions processes.
○ A student-first mindset with the ability to understand individual career aspirations and provide relevant guidance.
○ Strong organizational and multitasking abilities with the discipline to manage multiple prospects simultaneously.
○ A proactive, ownership-driven attitude with the motivation to learn, improve, and consistently achieve targets.
● Should Have:
○ Experience working in the education, EdTech, training, or professional learning industry.
○ Familiarity with sales funnels, lead nurturing, follow-up strategies, and conversion management.
○ Ability to collaborate effectively with admissions, marketing, sales, and operations teams.
○ Comfort working in a fast-paced, target-oriented environment.
● Nice to Have:
○ Experience counseling students for higher education, career-focused programs, or professional courses.
○ Certifications or formal training in counseling, sales, customer relationship management, or consultative selling.
○ Familiarity with digital marketing, business, or emerging career-focused education programs.
Benefits
Why Join IIDE?
● Work with one of India's fastest-growing digital education brands.
● Play a direct role in helping students make meaningful career decisions.
● Gain hands-on exposure to admissions, career counseling, relationship management, and consultative sales.
● Work in a collaborative, ambitious, and high-growth environment.
● Build strong expertise in student engagement, sales strategy, and education consulting.
● Learn and grow alongside a dynamic, performance-driven team focused on creating real student outcomes.
Who You'll Thrive As
You're someone who:
● Genuinely enjoys interacting with people and helping them make informed career decisions.
● Listens before recommending and approaches counseling with empathy and curiosity.
● Can balance a student-first mindset with a strong focus on conversions and business outcomes.
● Is confident communicating with students and parents and can build trust quickly.
● Is motivated by targets and takes ownership of outcomes rather than waiting for direction.
● Thrives in a fast-paced, collaborative environment where priorities can evolve quickly.
● Follows up consistently, stays organized, and pays attention to the details that influence conversions.
● Takes initiative, learns from feedback, and adapts quickly to new challenges and opportunities.
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