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Nagarro seeks an Associate Staff Engineer, Cloud to support team development, solve client challenges, and enhance solutions through teamwork and innovation.

The Senior Staff Engineer will lead teams, tackle client challenges and foster collaborative problem-solving while enhancing technical solutions.

The Senior Staff Engineer will focus on leveraging technical knowledge to guide teammates and tackle client challenges, aiming for innovative solutions and higher success levels.

Leads large-scale Travel and Hospitality delivery portfolios, overseeing 100+ associates, $10M+ portfolios, P&L, forecasting, staffing, governance, risk, contracts, quality, and client relationships. Develops project managers and Scrum Leads, manages MSAs and SOWs, drives operational excellence, profitability, delivery predictability, and executive stakeholder satisfaction.

Leads SAP S/4HANA eSPP support and implementation, including aftermarket parts planning, multi-echelon inventory optimization, service supply chain configuration, and complex L3 troubleshooting. Defines solutions, methodologies, and tools; coordinates development activities; supports UAT and production rollouts; estimates work; resolves bugs; mentors team members; and conducts proof-of-concepts while managing stakeholder needs and SLA timelines.

Designs, develops, and implements ServiceNow solutions globally, specializing in ITAM, HAM, SAM, ITSM, and platform integrations. Translates business requirements into technical solutions, configures applications, performs integration testing, troubleshoots issues, and applies ServiceNow scripting technologies. Collaborates with cross-functional teams, participates in design and code reviews, ensures best-practice adherence, and provides technical recommendations for continuous improvement.

Lead functional implementations of the Navis Mixed Cargo Terminal Operating System for port and terminal customers. Facilitate operational discovery, requirements workshops, process analysis, solution validation, cutover, go-live, stabilization, and change management. Serve as the primary customer liaison across terminal operations, business, technical, and implementation teams. Provide consulting across vessel, yard, gate, rail, cargo, equipment, resource planning, and inventory functions. Support presales, modernization initiatives, reusable consulting frameworks, mentoring, and AI-enabled operational transformation.

Lead global ServiceNow implementations across ITSM, ITOM, CMDB, Service Mapping, and enterprise integrations. Design, develop, configure, customize, test, troubleshoot, and optimize platform solutions; translate business requirements into technical designs; prepare documentation; support reviews and continuous improvement; and collaborate with cross-functional teams to ensure quality delivery.

Designs, executes, and maintains automated ServiceNow tests using ATF across functional, regression, integration, and end-to-end scenarios. Validates CMDB data quality, Asset Management, compliance, auditing, security controls, integrations, upgrades, and clone activities. Manages defects, testing documentation, release sign-offs, and quality recommendations while driving testing best practices and continuous improvement. Collaborates with developers, administrators, analysts, and stakeholders to improve ServiceNow platform quality and stability.

The role involves developing and implementing ServiceNow solutions, particularly in the GRC and Legal modules, while ensuring adherence to software engineering principles and best practices.