Top Technical Support Jobs in Mumbai

Reposted 21 Days AgoSaved
Remote
Mumbai, MH
Senior level
Senior level
Cloud • Software
As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.
Top Skills: Cloud-Based EnvironmentsKubernetesLinuxNoSQLOn-Premise EnvironmentsProgramming LanguagesRedisScriptingTcp/IpUnix
Reposted 10 Days AgoSaved
In-Office
Mumbai, MH
Junior
Junior
AdTech • Marketing Tech • Analytics
As a Technical Customer Support Engineer, you will resolve technical issues, conduct product testing, support the sales team, and manage customer projects while ensuring excellent customer service and documentation.
Top Skills: RSpssZendesk
24 Days AgoSaved
Remote
Mumbai, MH
Senior level
Senior level
Productivity • Software • Conversational AI
The Technical Support Engineer 3 supports customers using Twilio's platform, resolving complex issues and providing exceptional service across multiple channels, while identifying upsell opportunities and documenting interactions thoroughly.
Top Skills: Api Testing ToolsCurlHttp ProtocolJavaJavaScriptNode.jsPostmanPythonRest ApisSipSslTcpTlsUdpVoipWebhooksWebrtc
24 Days AgoSaved
Remote
Mumbai, MH
Mid level
Mid level
Internet of Things • On-Demand • Payments • Software
The Technical Support Analyst I provides operational support, troubleshooting technical issues, conducts testing, and ensures customer satisfaction, while maintaining system compliance and collaborating with higher-level teams.
Top Skills: CC++LinuxOraclePerlPythonSQLUnix
24 Days AgoSaved
Remote
Mumbai, MH
Senior level
Senior level
Internet of Things • On-Demand • Payments • Software
The Technical Support Analyst II provides Level 2 support, resolves technical issues, performs operational tasks, and conducts various types of testing on CSG products while maintaining customer satisfaction.
Top Skills: C/C++LinuxOraclePerlPythonSQLUnix
Reposted 3 Days AgoSaved
In-Office or Remote
Mumbai, MH
Mid level
Mid level
Artificial Intelligence • Information Technology
As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.
Top Skills: APIsJavaScriptLlmsPythonTelephony Systems
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Reposted 15 Days AgoSaved
In-Office
Mumbai, MH
Senior level
Senior level
Software • Energy
The Sr. Technical Support Engineer provides expert support for AspenTech's SSE solutions, delivers training, optimizes workflows, and contributes to pre-sales consultations and product improvements.
Top Skills: AspentechGeoscience SoftwareUpstream Workflows
Reposted 8 Days AgoSaved
Remote
Mumbai, MH
Senior level
Senior level
Information Technology • Consulting
Deliver world-class technical support for products, troubleshoot issues, collaborate with teams, and improve processes and tools.
Top Skills: AWSAzureBashDatadogDockerGCPGrafanaJIRAJvmKeycloakKibanaKnimeKubernetesLdapLinuxOauthOidcPythonRestful ApisSAMLServicenowSQLWindowsZendesk
Reposted 8 Days AgoSaved
Remote
Mumbai, MH
Mid level
Mid level
Database • Analytics
The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.
Top Skills: AWSAzureClickhouseCloud-Native SaasDistributed SystemsDockerGCPKafkaKinesisKubernetesOlapRabbitMQSparkSQL
13 Days AgoSaved
In-Office or Remote
Mumbai, MH
Mid level
Mid level
Artificial Intelligence • Information Technology
As a Technical Customer Support Specialist, you'll support enterprise customers with our API and ElevenAgents platform, diagnosing issues, communicating solutions, and providing ongoing technical assistance in English and Mandarin.
Top Skills: APIsElevenagentsJavaScriptLlmsPythonSipTelephony SystemsTwilioWebsockets
Reposted 23 Days AgoSaved
Hybrid
Mumbai, MH
Senior level
Senior level
Blockchain • Fintech • Payments • Cryptocurrency
As a Senior Technical Support Engineer, you will troubleshoot technical issues for users, manage support requests, and escalate complex cases, while working with cloud platforms and improving team performance.
Top Skills: AnsibleAWSChefDockerElkJenkinsKibanaKubernetesMssqlNoSQLPostgres
Reposted 22 Days AgoSaved
Remote
Mumbai, MH
Senior level
Senior level
Information Technology • Security • Cybersecurity
Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.
Top Skills: AWSAzureGCPOktaPythonRestful Apis
Reposted 23 Days AgoSaved
Remote
Mumbai, MH
Senior level
Senior level
Cloud • Information Technology • Consulting
Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.
Top Skills: CurlLinuxPostmanRest ApiVmware Nsx-TVmware VsphereWireshark
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