Top Technical Support Jobs in Mumbai

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

The Technical Support Analyst provides Level 2 support, resolves technical issues, monitors application performance, and ensures customer satisfaction through professional interaction and timely issue resolution.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.

The role involves providing L2 and L3 support for production environments, troubleshooting ETL pipelines, maintaining server health, and collaborating with DevOps teams. Requires strong SQL, Linux, and cloud skills.

Provide first-level telephonic technical and application support for IVD systems, troubleshoot escalations, follow procedures, collect customer complaint and CSAT feedback, and collaborate with field service and applications teams to maintain high customer satisfaction.

Provide first- and second-level telephonic technical support for IVD instruments and applications, troubleshoot escalations, collect customer complaint data, capture CSAT feedback, and follow standard processes to maintain high customer satisfaction.

Provide first-level telephonic technical and application support for diagnostic instruments, troubleshoot and resolve customer issues, escalate complex problems, collect complaint and CSAT feedback, follow standard procedures, and collaborate with field service and applications teams to maintain customer satisfaction.

As a Customer Support Specialist, you'll provide technical support for eMaint software, troubleshoot customer issues, and document interactions. You'll collaborate with team members to enhance customer experiences and contribute to documentation and testing of the software.

The role involves providing first-line support for IT infrastructure, diagnosing incidents, and ensuring service continuity for clients in multiple technology domains.

The Senior Specialist - Technical Customer Support will provide telephonic technical assistance, resolve issues, and enhance customer satisfaction while working closely with the team.

Provide technical assistance and support to customers, resolving application issues in clinical diagnostics and maintaining high customer satisfaction.

Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.

As a Senior Specialist in Technical Customer Support, you'll provide telephonic assistance to clients, resolve technical issues, ensure customer satisfaction, and collaborate with internal teams.

Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.

As a Technical Customer Support Engineer, you will resolve technical issues, conduct product testing, support the sales team, and manage customer projects while ensuring excellent customer service and documentation.

The Senior Technical Support Engineer manages, troubleshoots, and optimizes cloud-based services, leading incident resolution and implementing automation to enhance efficiency.