The Engineer will install, configure, troubleshoot, and support client systems in Broadcast IT setups, ensuring technical support for live TV broadcasts.
Position: Engineer – Technical Support (Broadcast)
Position Count: 1
Location: Mumbai, Delhi, Chennai and Hyderabad
Experience: Fresher/Experience
Job description:
The ideal applicant for this position should have strong technical skills, be good communicator, and pay close attention to detail. The field engineer should diagnose and address problems, also maintain customer relationships.
Field Engineer Responsibilities:
- Prime responsibility of Engineer will be to install / configure / troubleshoot and support front end client systems in complex Broadcast IT setups.
- Work independently on client systems with guidance from superiors, must be capable to quickly analyse reported issue and act promptly for quick resolution or escalate to superiors.
- Receive support calls from customers, capture complete information about the issue and work to resolve or escalate to senior members.
- Must be committed to deliver technical support within time-sensitive environments for live TV broadcast sites and time critical applications, the engineer should quickly troubleshoot and diagnose issue over phone / remote / onsite / email for the systems presented to him.
- Must clearly communicate about the issue with customer and senior team members, regularly update complete details and developments of the case.
- Periodically update detail of systems and software installed at customer sites in the region.
- File and submit periodical tech call sheets, case status, expenses to reporting officer.
Skills required:
- Knowledge about Networking, IT Servers, Storages & Troubleshooting is required.
- Broadcast experience is an added advantage
- 1 to 5 years work experience is required
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Provide technical expertise to enterprise customers, own the technical sales cycle, and deliver impactful sales presentations.
Top Skills:
Data ProtectionSaas-Based TechnologiesWeb-Related Technologies
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Develop complex solutions using various technologies, manage projects through all lifecycle phases, and collaborate with teams to drive results. Emphasizes consulting mindset, client-first approach, and effective communication skills.
Top Skills:
AWSAzureEtl TechnologiesGCPHadoopInformaticaPysparkSparkSQLSsisTalend
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Lead change management for S/4 HANA and o9 planning data governance workstreams (master data, business data, analytics). Develop and execute change strategies, stakeholder engagement, training and communications, measure adoption, coach leaders, and support Ataccama deployment to embed data governance and a data-driven culture across regions.
Top Skills:
AtaccamaMdmO9 PlanningSap S/4 Hana
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
