Top Tech Jobs & Startup Jobs in Mumbai

Own product vision, strategy, roadmap, requirements, feature prioritization, development, launches, and post-launch performance analysis. Partner with customers, engineering, marketing, and cross-functional stakeholders to deliver user-focused SaaS solutions, prioritize business value, and drive measurable outcomes.

Own customer account health, workflow adoption, operational effectiveness, and churn-risk mitigation for assigned B2B SaaS accounts. Monitor usage, manage escalations, coordinate internal teams, lead customer communications and operational cadences, document workflow requirements, test changes, communicate timelines, and support account managers with expansion opportunities and product demonstrations.

Conduct outbound prospecting through cold calls, emails, and online research to identify potential customers and generate sales opportunities. Perform initial discovery and qualification calls, address objections, communicate product value, capture business intelligence, qualify marketing-generated leads, and arrange meetings for Account Executives.

Build and ship scalable full-stack features, primarily backend services, integrations, machine learning APIs, complex workflows, and growth initiatives. Architect systems processing hundreds of millions of documents, optimize response times, and develop distributed services using Golang, Python, React, databases, cloud platforms, Kubernetes, and DevOps tooling.