Design end-to-end web and mobile experiences for Fireflies' Mobile Team. Own exploration, prototyping, high-fidelity interfaces, interactions, and design system work. Collaborate with engineering and cross-functional teams, use user data to iterate, and maintain design excellence across products.

The Customer Success Manager will ensure customer satisfaction through onboarding, account management, training, support, renewal monitoring, and churn prevention for a SaaS product.

Own and scale Fireflies.ai's affiliate ecosystem by recruiting, onboarding, and growing affiliates and partners; design commission structures and co-marketing campaigns; create partner assets; track performance, conversions, and revenue; collaborate with Growth, Marketing, and Revenue to drive measurable customer acquisition and ROI.