Performs linguistic and metadata quality assurance for consumer technology products, evaluating written and spoken content across assigned languages and locales. Reviews and creates Music and TV application content, follows testing instructions, style guides, glossaries, and quality standards, and collaborates with international teams to improve product and partner data quality. Requires strong language and cultural expertise, spreadsheet skills, attention to detail, and comfort with repetitive computer-based work and potentially offensive content.

Oversee portfolios of Generative AI data operations projects, managing delivery, capacity planning, vendors, budgets, quality, risks, automation, and client reporting. Coach project managers and coordinators, collaborate with recruiting and finance, enforce data security and compliance, and improve processes across distributed teams.

Leads a large-scale AI training data program spanning multiple projects, vendors, and cross-functional teams. Owns program strategy, client relationships, budgets, quality outcomes, capacity planning, risk management, compliance, and continuous process improvement. Manages delivery teams, governance reviews, change control, automation initiatives, and operational performance to meet high-volume client commitments.