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This role focuses on providing analytics and reporting for operations, improving processes, and managing recruitment metrics while ensuring data integrity.

The Senior Director - WFM will develop and execute workforce management strategies, optimizing staffing for high customer service levels and efficiency.

The Director FP&A will provide financial leadership, manage budgeting and forecasting, analyze trends, and work on pricing models to support decision-making.

The Manager - FP&A leads financial planning, analysis, and reporting for BPO operations, partnering with various teams to optimize costs, staffing, and profitability while ensuring financial performance meets business goals.

Lead and support day-to-day PBX and ACD operations, perform Avaya/Verint hardware and software troubleshooting, program call flows, assist with voice network and call-center system design, and escalate vendor support as needed.

Lead the administration and optimization of the Salesforce platform, manage user support, gather requirements, and ensure system efficiency for sales and marketing teams.

The Manager in the CEO's Office will support the CEO in strategic financial initiatives, investor relations, and due diligence efforts while managing cross-functional projects and stakeholder communication.

The Corporate Recruiter will manage global talent acquisition, executing full lifecycle recruiting, engaging hiring managers, and ensuring recruitment compliance across regions.

Assist in implementing Planful modules, maintain technical documentation, support users, and troubleshoot issues while collaborating with teams. Requires strong problem-solving skills and proactive learning.

Lead financial analysis and reporting for the company, ensure accuracy of general ledger, and perform variance analysis and reconciliations.