Top Tech Jobs & Startup Jobs in Mumbai

The Networking Managed Services Engineer (L3) manages complex technical incidents for clients, ensures service levels are met, provides support, analyzes incidents, and improves service quality.

As a Managed Services Cross Technology Engineer, you will provide second-line support for IT infrastructure incidents, ensuring timely resolution and adherence to SLAs, while also analyzing issues and optimizing processes.

The Technical Specialist is responsible for managing a client’s network infrastructure, resolving issues, optimizing processes, and mentoring junior staff while ensuring SLA compliance.

The Managed Services Cross Technology Engineer (L2) provides second-line support for IT incidents, ensuring service level agreements are met while proactively monitoring and resolving technical issues across various technology domains.

The SOC Manager oversees the Incident Response team, ensuring effective threat detection, managing security incidents, and optimizing SIEM systems for performance and compliance reporting.

The EDR Analyst (L1) provides client support for firewall infrastructure, monitors incidents, ensures SLA compliance, and contributes to projects.

Responsible for managing IT infrastructure for clients by monitoring incidents, providing second-line support, communicating with teams, and executing changes to ensure services remain operational.