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This role involves providing operational support for IT infrastructure, managing incidents, and resolving client issues while ensuring service levels are met.

This role involves monitoring network security, implementing security controls, conducting vulnerability assessments, and maintaining compliance with security standards.

The Cloud Managed Services Engineer ensures high-level service to clients by resolving cloud incidents, managing complex tickets, and implementing cloud security controls with a focus on compliance and process automation.

Manage IT infrastructure, provide second-line support for technical incidents, and assess client requests across multiple technology domains.

The SOC Engineer is responsible for monitoring networks for security issues, implementing security measures, and conducting vulnerability assessments to ensure a secure digital environment.

The Senior Network Engineer provides managed services for IT infrastructure, monitors incidents, resolves technical issues, and supports project work across multiple technology domains.

The EDR Analyst - L1 provides managed security services, focusing on incident response, endpoint security, and vulnerability assessment.

The Networking Managed Services Engineer (L3) manages complex service incidents and problems, ensuring SLA compliance and leading operational improvements while mentoring junior members.

The Senior Associate Managed Services Operations Specialist manages operational activities, ensures service delivery meets SLAs, and facilitates communication between teams and clients.

Responsible for managing EDR solutions, identifying security incidents, ensuring compliance with SLAs, and supporting project work as needed.