Top Tech Jobs & Startup Jobs in Mumbai

Provide first-line SIEM/SOC support: configure and tune SIEM, monitor and investigate alerts, perform incident response and forensics, manage SOC toolsets, collaborate with vendors, document incidents, and develop automation to maintain firewall and detection capabilities and meet SLAs.

Provide L2 operational support and maintenance for F5 BIG-IP WAF (ASM) and SSL Orchestrator (SSLO), monitor platforms, troubleshoot security incidents, tune WAF policies, perform configuration changes, develop SOPs and runbooks, coordinate incident remediation, and ensure compliance with banking security and regulatory requirements.

Provide L2 managed security services: monitor and maintain SIEM (Splunk), investigate and remediate incidents, perform forensic analysis, tune detection rules, manage SOC toolsets, collaborate with vendors and IT teams, document incidents, and develop automation to improve response and reduce false positives.

Provide L2 managed services support for clients, monitoring and resolving incidents, managing tickets and SLAs, executing changes, supporting change management and disaster recovery, auditing tickets for quality, collaborating with teams and vendors, and driving automation and process improvements.

Provide regional L2 remote security support: diagnose and resolve incidents for firewalls, IPS/IDS, proxies and vendor devices; use service assurance and ticketing tools; maintain configuration items, update knowledge articles, coordinate escalations and liaise with clients, vendors and carriers to restore service within SLAs.

Provide L2 security operations: troubleshoot malware/virus incidents, manage and harden firewalls, review rule bases, administer IPS/WAF and load balancers, configure IPSEC VPNs/NAT, perform backups, and support DR drills.

Provide second-level security operations support: monitor, triage, investigate, and resolve incidents within SLAs. Manage tickets, perform operational tasks and changes, collaborate with automation teams, audit tickets for quality, recommend improvements, and support project work and escalations.

Provide third-line security managed services: diagnose and resolve complex incidents, maintain client infrastructure, ensure SLA compliance, create knowledge articles, mentor junior staff, support automation and disaster recovery, and manage domain-specific projects to improve service delivery.

Provide second-level support for clients' security infrastructure: monitor, investigate, and resolve incidents; manage tickets to SLA; perform operational tasks and change execution; collaborate with automation teams; audit tickets and recommend improvements; assist L1 triage and support project work.

Lead and support account-based marketing strategies for select high-value accounts: research targets, design personalized campaigns and content, collaborate with sales and product, use CRM and marketing automation to track performance, coordinate events, and measure ABM success to drive pipeline and revenue growth.