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As a Customer Support Executive at Exness, you will provide excellent service to clients through various communication channels including live chat, phone, and email. You will troubleshoot issues, navigate multiple programs, and handle document verification, all while aiming to meet quarterly KPI targets and maintain a positive company image.
Providing support and issue resolution to clients through live chat, phone calls, and email. Processing client requests, escalating issues when necessary, updating clients on request statuses, and verifying documents. Achieving quarterly KPI targets and attending company seminars. Bachelor's degree in business administration required. Remote work initially with possible relocation.
As a Customer Support Executive, you will resolve client issues and provide excellent service through various communication methods. Your role involves handling technical queries, verifying submitted documents, updating clients, and achieving KPI targets while maintaining a good company image.
As a Talent Acquisition Specialist at Exness, you will lead hiring initiatives across multiple offices, source and select exceptional candidates, and collaborate with internal and external stakeholders. Your role involves demonstrating innovative sourcing techniques and ensuring compliance with employment laws while maintaining communications with hiring managers throughout the recruitment process.
As a Customer Support Executive at Exness, you will provide excellent support and issue resolution through various communication channels. Duties include processing client requests, troubleshooting technical issues, managing requests in Salesforce and Jira, and meeting quarterly KPIs. Strong communication skills and customer service orientation are essential.
As a Customer Support Executive, you will deliver exceptional service to clients through various communication channels, resolving issues, processing requests, and maintaining the company's reputation. You will also verify documents and handle escalations via tools like Salesforce and Jira, supporting a smooth client experience while achieving KPI targets.
As a Customer Support Executive at Exness, you'll resolve client issues via live chat, phone, and email while navigating various programs. You'll also communicate with specialists as needed, verify client documents, and update clients on the status of their requests, all while maintaining accuracy and detail. Achieving KPI targets and participating in ongoing training are also part of the role.
As a Customer Support Executive at Exness, you will provide technical support and issue resolution to clients via live chat, phone call, and email. You will escalate issues as necessary, verify documents, prepare reports, and achieve KPI targets, while maintaining communication with clients about their requests.
As a Customer Support Executive at Exness, you will provide support and resolve client issues through various communication channels. Your responsibilities include managing requests, updating clients, verifying documents, and achieving KPIs. You will also engage in professional development and understand the company's functions through seminars and assessments.
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