Provides day-to-day IT support for internal users, resolving hardware, software, network, access, and endpoint issues. Responsibilities include device setup, user onboarding and offboarding, account and access management, ticket ownership, IT asset tracking, endpoint health monitoring, documentation, and escalation of complex issues. Supports Windows and macOS environments, networking, VPN, Wi-Fi, email, collaboration tools, and business applications while maintaining reliable support across office and remote work setups.

Execute multi-channel marketing campaigns across email, LinkedIn, webinars, and events. Write short- and long-form content, including emails, newsletters, case studies, impact stories, white papers, and sales enablement materials. Coordinate event communications, monitor global health and competitor trends, and collaborate with business, design, regulatory, finance, legal, and external stakeholders. Support internal reviews requiring regulatory or compliance clearance.