Top Tech Jobs & Startup Jobs in Mumbai

Draft and review Statements of Work and amendments; analyze legal clauses; coordinate with internal legal, revenue, tax, and accounts teams; manage contract timelines and renewals; maintain Excel reports and metrics; audit processes, implement improvements, and communicate clearly with stakeholders and onsite teams.

Perform invoice processing and 2-/3-way matching, reconcile vendor statements, prepare payments, maintain vendor records, handle vendor inquiries, assist month-end close, manage purchase orders and quotations, track budget vs. actual, and conduct vendor performance reviews.

Analyze business requirements, backend components, APIs, data models, and integrations for KYC product implementations. Produce BRDs/FRDs, interface and data-mapping documents, business rules, workflows, and acceptance criteria. Collaborate with clients, product owners, architects, developers, and QA to support development, testing, and deployment.

Own and govern service-assurance quality for telecom NOC environments: audit technical tickets, enforce escalation/RCA/SOP compliance, run closed-loop feedback with Operations, publish dashboards and reports (Daily/Weekly/Monthly), and lead client reviews while managing queue hygiene and aged-ticket governance.

Handle inbound US customer calls to provide product information, resolve issues, and actively upsell products and services. Log interactions in CRM, meet sales targets, work rotational shifts, and maintain product knowledge to drive revenue.

Design, optimize, and maintain RDBMS schemas and ETL pipelines to support mission-critical Power BI dashboards. Develop efficient SQL queries, stored procedures, and performance tuning. Collaborate with BI developers for data model integration, enforce data governance, and leverage Microsoft Fabric components to improve scalability and reporting reliability.

Lead design and implementation of AEP/RTCDP and AJO solutions: define XDM schemas and identity resolution, build audiences and journeys, configure channels, implement integrations and ETL pipelines, ensure data governance and quality, test and monitor campaigns, troubleshoot platform issues, provide technical leadership and mentor junior staff.

Lead a list mining team to source, enrich, validate, and maintain high-quality B2B prospect and account data using ZoomInfo, LinkedIn, Salesforce, HubSpot and Excel. Support ABM, campaigns, and outbound programs, ensure CRM data governance, monitor productivity and quality, train team members, manage stakeholders, and drive process improvements and automation.

Manage end-to-end execution, QA, segmentation, automation, and reporting for digital marketing campaigns using HubSpot. Maintain CRM data quality, support lead lifecycle and attribution, run A/B tests, and deliver performance insights and dashboards to stakeholders.

Provide Tier 2/3 network operations support in a 24x7 NOC for telecom/ISP customers. Troubleshoot and repair Ethernet/IP circuits, configure and maintain routers, switches and NIDs, perform protocol troubleshooting (BGP, MPLS, VLANs, STP, LAG), run RFC 2544 and OTDR tests, manage hardware lifecycle events, escalate complex incidents, document RCAs, and coordinate with field operations and engineering. Deliver clear customer communications and maintain diagnostic records.