Top Tech Jobs & Startup Jobs in Mumbai

Manage KYC operations and multiple client POCs for investment banking, implement process improvements, and maintain documentation standards. Collaborate with teams to execute high-quality services and enhance controls.

As a Customer Care Executive, you will provide customer service, address inquiries, and upsell products while meeting sales targets.

Provide Tier 1.5 technical support and coordination between customers and field technicians: troubleshoot service issues, update internal/client tools, provision equipment, audit and certify jobs, reschedule and confirm appointments, and ensure SLA adherence and customer satisfaction.

Engage with customers through chats to understand their needs, provide information on products, upsell services, and document interactions. Meet sales targets while maintaining product knowledge.

Manage KYC operations for clients in an investment bank, ensuring process compliance, documentation, and improvements while collaborating with diverse teams.

Provide chat-based customer support for product and service queries, troubleshoot hardware and service issues, escalate unresolved cases, meet SLAs and quality standards, document interactions, and support team development through coaching and knowledge sharing while working flexible 24x7 shifts.

eClerx seeks a Process Manager to enhance client success through innovative process management and data analytics solutions. Emphasis on optimizing operations and improving efficiency for various industries.

Responsible for managing and developing APIs as part of the process team, ensuring smooth integration and functionality.

Design and implement Adobe Experience Platform (AEP) solutions: Adobe Launch, Web (alloy.js) and Mobile SDKs, XDM schema design, Edge/Datastream configuration, event forwarding, batch failure resolution, Adobe Target integration, and implementation QA. Provide Adobe Analytics understanding to support tracking and integrations with APIs and third-party systems.

Create visually compelling, usable interfaces for web and mobile. Produce wireframes, prototypes, and high-fidelity mockups. Collaborate with UX, product, and engineering teams; ensure brand consistency. Present designs to stakeholders and mentor junior designers while supporting front-end implementation.