Top Tech Jobs & Startup Jobs in Mumbai

The Technical Support Engineer will take ownership of customer issues, coordinate with teams to resolve them, analyze and prevent recurrence of problems, manage service levels, create documentation, and mentor team members. This role focuses on enhancing customer experience and scaling support processes in a fast-growing startup.

As a Customer Success Operations Manager, you will provide data-driven insights to improve business processes and performance, collaborate across teams, define metrics and reporting platforms, analyze data, support customer success efforts, and create visualizations to effectively communicate findings.