The Public Records Specialist is responsible for verifying and cross-checking applicant records according to client rules. Duties include conducting online research on criminal records, maintaining quality standards, achieving targets, and adhering to data security policies.

The Client Coordinator will manage background verification (BGV) processes by liaising with clients, ensuring timely updates, and maintaining service level agreements. Responsibilities include creating cases on the portal, resolving client queries, and providing regular reports on progress.