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Design and implement CSDM 4.0 standards across ServiceNow, govern CMDB health, configure Discovery and Service Mapping, integrate CSDM across ITOM/ITSM/APM, and consult stakeholders to translate service strategy into technical designs.

Design, deploy, and optimize cloud-native microservices platforms. Build and maintain CI/CD pipelines, manage containerized applications with Docker/Kubernetes, implement IaC (Terraform), and configure observability stacks including Prometheus, Grafana, ELK/EFK, and tracing tools.

Develop cloud-native applications on SAP BTP using CAP (Java), build and enhance SAP Fiori Elements/UI5 apps, design OData/REST services, integrate with SAP S/4HANA and external systems, ensure code quality and performance, and work in Agile teams.

Design and develop cloud-native S/4HANA extensions on SAP BTP using Node.js and CAP, build UI5/Fiori front ends, implement OData/CDS/RAP models, integrate systems, follow DevOps practices, and collaborate with stakeholders for deployment and optimization.

Provide hands-on SAP FI/CO configuration and subject-matter expertise across GL, AP, AR, Asset Accounting, Costing/COPA, profit/cost center accounting, bank communications and integration with MM/SD/PP. Own end-to-end processes, accounting entries, period-end closings, and communicate solutions to business stakeholders in a hybrid Chennai role.

Administer and support SAP BASIS and BTP landscapes: install, patch, upgrade and troubleshoot NetWeaver, ECC/S/4HANA, BW/4HANA and HANA. Manage BTP subaccounts, SSO, Integration Suite, Cloud Connector, cloud migrations (AWS/Azure/RISE), monitoring (Cloud ALM), OpenText components, ASCS clustering, BCP, and automation with UiPath/Redwood. Provide day-to-day operational support, performance tuning, and platform observability.

Implement and configure SAP CO modules with focus on product costing and COPA. Perform CO and FI integration, enterprise structure setup, reporting, data migration, Solution Manager usage, and provide BW/BI and master data support across SAP implementations.

Lead product vision and roadmap for e-commerce products; gather and document BRDs and user stories; prioritize features using data; own product lifecycle from concept to launch; collaborate with engineering, design, and marketing; manage backlogs and Agile ceremonies; monitor KPIs and optimize product catalogs for seamless customer experience.

Enable SRE teams to deliver end-to-end business observability with Dynatrace: integrate custom business metrics via Python, design business-centric dashboards, apply AI-based root cause analysis, monitor SAP BTP and Kubernetes, and coach SREs. Deliver optimized Dynatrace setups, production-ready scripts, dashboards, alerting rules, and documentation.

Manage SAP systems across on-premise and cloud (AWS/Azure/GCP) including BASIS administration, HANA DB maintenance, system monitoring (SolMan/Cloud ALM), troubleshooting, RISE/Fiori/integration support, and cloud operations and cost optimization.