Top Tech Jobs & Startup Jobs in Mumbai

Drive enterprise application services sales across strategic BFSI accounts in India’s West Region. Own the full sales cycle, develop CXO relationships, expand account revenue, acquire new business, and close large technology and digital transformation deals involving custom applications, Oracle, Salesforce, ServiceNow, data and analytics, and managed application services.

Drive enterprise cloud sales across AWS, Azure, and Google Cloud solutions. Generate and qualify pipeline, engage executive stakeholders, develop account strategies, shape complex opportunities, coordinate hyperscaler and internal teams, lead proposals and negotiations, and progress cloud transformation deals through closure. The role requires consultative selling, technical cloud understanding, matrix collaboration, forecasting, and partner ecosystem management.

Own and grow assigned client accounts by driving new business, expansion, renewals, retention, and satisfaction. Identify leads, manage sales pipelines and forecasts, develop trusted client relationships, coordinate vendors and internal teams, recommend solutions, and negotiate with clients. The role also requires commercial analysis, financial governance, compliance oversight, and mentoring less experienced client managers across IT services, application services, and infrastructure services.

Provides second-level support for clients’ cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages service requests and SLAs, executes approved changes, documents solutions, audits tickets, supports escalations and disaster recovery testing, and identifies automation opportunities. The role also collaborates with vendors, clients, L1 engineers, and internal teams while contributing to projects and maintaining service quality.

Provides fourth-line managed services support for complex, cross-technology IT infrastructure issues. Responsibilities include resolving escalated incidents, meeting SLAs, managing changes, supporting projects, optimizing data storage, implementing disaster recovery, documenting solutions, assisting other engineers, and serving as an emergency support contact. The role requires strong client communication, vendor management, process improvement, and expertise across multiple technology domains.

Provides first-line managed services support for client IT infrastructure. Monitors systems, investigates and resolves low-complexity incidents, handles service requests, performs patching and configuration changes, updates knowledge articles, supports disaster recovery testing, maintains ITSM tickets, and escalates issues when needed. Works across networking, cloud, security, applications, and collaboration domains while ensuring SLA compliance and positive client experiences.

Provides L2 support for client cloud infrastructure by monitoring queues, investigating and resolving incidents, fulfilling service requests, and meeting SLAs. Leads operational escalations, executes approved changes and maintenance, audits tickets, analyzes trends, and identifies automation opportunities. Collaborates with technical teams and clients, establishes monitoring, and coaches service desk and L1 personnel. Requires Windows and Linux administration, virtualization, hardware, storage, managed services, and ServiceNow experience.

Maintains clients’ cross-technology IT infrastructure through proactive monitoring, incident investigation, troubleshooting, ticket management, SLA compliance, change execution, and service restoration. Collaborates with L1 engineers, automation teams, vendors, third parties, and clients; handles escalations, audits ticket quality, supports disaster recovery testing, documents changes, and identifies automation opportunities. The role is on-site and requires adaptability, effective communication, and occasional extended hours.

Provides second-level managed services support for cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages tickets and SLAs, executes approved changes, supports disaster recovery testing, handles escalations, audits ticket quality, identifies automation opportunities, and collaborates with clients, vendors, and internal teams.

Provides second-level managed services support for cross-technology IT infrastructure. Monitors systems, investigates and resolves incidents, manages tickets and SLAs, executes approved changes, supports disaster recovery testing, handles escalations, audits ticket quality, identifies automation opportunities, and collaborates with clients, vendors, L1 engineers, and other technical teams.