Top Tech Jobs & Startup Jobs in Mumbai

Hunt and close net-new enterprise customers for an AI-led engagement platform. Own end-to-end sales cycles, build outbound pipeline, lead CXO conversations, collaborate with Pre-Sales/Product on tailored solutions, manage RFPs and negotiations, maintain CRM discipline, and represent the company at industry events.

Design and evangelize agentic AI solutions by mapping customer journeys, identifying automation opportunities, architecting LLM-driven workflows and integrations, leading POCs to production, articulating ROI, engaging stakeholders, and building repeatable playbooks to enable enterprise sales.

Manage and grow strategic insurance partnerships, lead commercial negotiations on commissions and pricing, monitor insurer performance, collaborate on product development and integrations, work cross-functionally with Product/Tech/Sales/Marketing, ensure IRDAI compliance, and present partnership performance and recommendations to leadership.

Lead user acquisition, engagement, and retention for SIP, ETF, and research content. Develop growth strategies and lifecycle campaigns, analyze funnels and cohorts, partner with product/UX/content teams, run multi-channel campaigns, monitor SIP MTU/ETF AUM/retention metrics, and produce performance reports with actionable recommendations.

Own city-level user growth for Paytm: analyze market share and cohorts, identify hyperlocal growth levers, run pilots and experiments, design targeted campaigns and partnerships, coordinate with product/marketing/operations, and track KPIs to increase transacting users, frequency, and wallet share.

Handle inbound and outbound customer interactions across phone, chat, email and digital channels. Provide accurate product and policy information, troubleshoot and escalate issues, document interactions, follow up, meet KPIs/SLA targets, collaborate with internal teams, and maintain professionalism while working rotational shifts.

Lead development and maintenance of enterprise risk management frameworks. Identify, assess, and taxonomize risks; set materiality criteria; design risk assessments, dashboards and KRIs; implement internal controls and contingency plans; conduct market and feasibility studies; ensure regulatory compliance; provide risk oversight to senior leadership and board; collaborate across teams to develop risk management strategies.

Lead customer activation and conversion for Paytm Money by managing and mentoring calling teams, optimizing calling processes and customer journeys, monitoring KPIs and MIS, collaborating cross-functionally, and driving continuous improvement in conversion and engagement.

Lead end-to-end paid growth for Paytm Money across mutual funds, equities, derivatives and MTF. Own performance marketing strategy, manage large acquisition budgets, optimize full-funnel campaigns (install → KYC → activation), run data-led experiments and attribution, expand channels, integrate with product, and mentor a performance marketing team to improve CAC, conversion rates, LTV, and ROI.

Lead and scale Paytm Money's affiliate and partnerships channel across mutual funds, equities, and derivatives. Own affiliate strategy, partner acquisition, campaign optimization, budget and payout management, fraud control, and performance analytics to drive high-quality user acquisition and ROI. Collaborate with Product and Growth, ensure regulatory compliance, and present results to leadership while building a scalable affiliate function.