Top Tech Jobs & Startup Jobs in Mumbai

Lead development and maintenance of enterprise risk management frameworks. Identify, assess, and taxonomize risks; set materiality criteria; design risk assessments, dashboards and KRIs; implement internal controls and contingency plans; conduct market and feasibility studies; ensure regulatory compliance; provide risk oversight to senior leadership and board; collaborate across teams to develop risk management strategies.

Lead and build an AI-first analytics organization for Paytm Money to drive predictive, prescriptive decisioning across acquisition, trading, retention, monetization, and personalization. Define analytics roadmap, partner with Product/Growth/Risk/Engineering, develop ML models and experimentation frameworks, enable AI adoption, design data foundations for modeling, and translate model outputs into measurable business outcomes while scaling teams and data infrastructure.

Lead voice-of-customer research for Paytm Money by running qualitative and quantitative studies, managing participant panels and research operations, building user personas and knowledge bases, and delivering actionable insights to product and business teams to improve acquisition, activation, retention, and reactivation.

Lead customer activation and conversion for Paytm Money by managing and mentoring calling teams, optimizing calling processes and customer journeys, monitoring KPIs and MIS, collaborating cross-functionally, and driving continuous improvement in conversion and engagement.

Conduct voice-of-customer research for Paytm Money: manage focus groups, run qualitative and quantitative studies, coordinate research operations, build user personas and knowledge base, and deliver actionable insights and reports to product and business teams.

Lead end-to-end paid growth for Paytm Money across mutual funds, equities, derivatives and MTF. Own performance marketing strategy, manage large acquisition budgets, optimize full-funnel campaigns (install → KYC → activation), run data-led experiments and attribution, expand channels, integrate with product, and mentor a performance marketing team to improve CAC, conversion rates, LTV, and ROI.

Manage end-to-end vendor operations, procurement workflows, invoice processing, and employee reimbursements using SAP. Coordinate vendor onboarding, create PRs/POs, verify approvals and budgets, maintain trackers, audit invoices and expense claims, and liaise with finance and vendors to ensure timely payments and compliance.

Lead and scale Paytm Money's affiliate and partnerships channel across mutual funds, equities, and derivatives. Own affiliate strategy, partner acquisition, campaign optimization, budget and payout management, fraud control, and performance analytics to drive high-quality user acquisition and ROI. Collaborate with Product and Growth, ensure regulatory compliance, and present results to leadership while building a scalable affiliate function.