Top Tech Jobs & Startup Jobs in Mumbai

Hunt and close net-new enterprise customers for an AI-led engagement platform. Own end-to-end sales cycles, build outbound pipeline, lead CXO conversations, collaborate with Pre-Sales/Product on tailored solutions, manage RFPs and negotiations, maintain CRM discipline, and represent the company at industry events.

Drive strategic partnerships for Paytm Loyalty & Rewards by identifying, negotiating, and onboarding brands and merchants. Manage partner accounts, run co-branded campaigns, conduct market research, align offerings with product and marketing, and deliver on sales, revenue, and engagement KPIs.

Lead and grow Paytm Money's Equity business (Intraday, IPOs, ETFs, Delivery, etc.) by defining product strategy, driving GTM and growth initiatives, partnering with Product/Tech/Analytics, and managing a high-performance team to increase user acquisition, engagement, retention, and revenue.

Lead customer success sales for Paytm Money, driving customer activation and conversion across onboarding and engagement funnels. Manage and coach calling teams, optimize calling processes and communication flows, monitor performance metrics and MIS, collaborate cross-functionally to remove journey bottlenecks, and recommend process improvements to boost conversions.

Design and evangelize agentic AI solutions by mapping customer journeys, identifying automation opportunities, architecting LLM-driven workflows and integrations, leading POCs to production, articulating ROI, engaging stakeholders, and building repeatable playbooks to enable enterprise sales.

Lead user acquisition, engagement, and retention for SIP, ETF, and research content. Develop growth strategies and lifecycle campaigns, analyze funnels and cohorts, partner with product/UX/content teams, run multi-channel campaigns, monitor SIP MTU/ETF AUM/retention metrics, and produce performance reports with actionable recommendations.

Lead acquisition, activation, and retention for Intraday Trading and IPO products. Analyze user behavior and funnels, run A/B tests, design multi-channel growth campaigns, build dashboards with data team, monitor MTU/trading volume/IPO applications, and present performance to leadership.

Own city-level user growth for Paytm: analyze market share and cohorts, identify hyperlocal growth levers, run pilots and experiments, design targeted campaigns and partnerships, coordinate with product/marketing/operations, and track KPIs to increase transacting users, frequency, and wallet share.

Handle inbound and outbound customer interactions across phone, chat, email and digital channels. Provide accurate product and policy information, troubleshoot and escalate issues, document interactions, follow up, meet KPIs/SLA targets, collaborate with internal teams, and maintain professionalism while working rotational shifts.

Lead end-to-end user research for Paytm Money: design research frameworks, conduct qualitative and quantitative studies, build investor/trader personas, maintain knowledge base, mentor research team, and translate insights into product and growth recommendations across acquisition, activation, retention, and reactivation.