Top Tech Jobs & Startup Jobs in Mumbai

The role involves providing customer service through voice and non-voice support, addressing customer queries, maintaining professionalism, and adhering to company policies. Candidates must demonstrate effective communication and problem-solving skills, working in rotational shifts.

The Digital Business Analyst will gather requirements, conduct gap analyses, and implement Adobe Experience Cloud solutions for enhanced customer experiences.

Lead and govern service delivery programs, align offshore and onsite teams, drive continuous improvement and cost optimization, manage client relationships and contract renewals, oversee service performance and quality maturity, own P&L with account management, and enable team upskilling and growth.

Develop and execute automation test scripts for API Testing using various tools, create reusable automation frameworks, and lead test management tasks.

Lead design and implementation of insurance solutions using Guidewire or Duck Creek platforms. Provide technical leadership, perform code reviews, gather client requirements, develop test plans, troubleshoot integrations, and produce documentation and training for solution adoption.