Top Tech Jobs & Startup Jobs in Mumbai

Owns catalogue master data, taxonomy, supplier onboarding, data quality, and system mappings across source-to-pay processes. Identifies and delivers automation and AI opportunities by translating business needs into requirements, testing, implementation plans, and measurable value cases. Partners with procurement, supply chain, suppliers, platform, and technology teams to improve processes, adoption, governance, and realized business benefits.

Provides administrative and operational support within Maersk’s customer experience and logistics services functions. Work may include customer channel support, case management, onboarding assistance, relationship administration, contract and dispute support, and other standardized operational tasks. The role handles limited-scope work under supervision, follows established procedures, uses independent judgment within defined guidelines, and escalates non-routine issues.

Leads a team handling cargo and marine claims, overseeing complex investigations, settlements, recoveries, documentation, service levels, reporting, and process improvement. Provides technical guidance, coaches team members, manages internal and external stakeholders, supports loss prevention, and ensures claims operations meet quality, customer, commercial, and legal requirements in a global matrix environment.

Manages sales responsibility for a small customer portfolio, including customer relationships, performance, sales processes, revenue targets, and business development opportunities. Supports sales operations through administrative and operational tasks, follows established procedures, resolves routine issues, and escalates non-routine problems. Requires a graduate degree, at least two years of experience, and strong oral and written communication skills.

Manage logistics networks, shipment frequency, vessel spare deliveries, third-party logistics providers, customs agents, procurement alignment, fleet performance, vendor payments, stakeholder coordination, budgets, compliance, and supply chain improvement initiatives. The role requires strong supply chain knowledge, strategic thinking, communication, stakeholder management, customer focus, and the ability to manage multiple priorities in an international maritime environment.

Creates and manages pricing quotes for out-of-gauge and complex-dimension cargo shipments. Coordinates with terminals, sales teams, and customers to accelerate quote turnaround, manage booking amendments, maintain quality and turnaround-time standards, and improve customer experience. Identifies process improvements and auto-quoting opportunities, develops solutions, and provides analysis to support operational decisions.

Handle high-volume customer communications regarding ocean shipping services, provide accurate service and pricing information, resolve complaints, coordinate with internal teams, document interactions, and identify upselling opportunities. Maintain knowledge of Maersk offerings, follow call quality and SLA standards, suggest process improvements, and meet customer satisfaction, service, and sales performance targets.

Provides routine administrative and operational support within facilities management. Performs clearly defined tasks under close supervision, follows established procedures, and supports day-to-day operations with limited scope and responsibility. The role requires little or no prior functional experience and limited independent judgment.

Provides executive and general administrative support, including secretarial assistance, office administration, clerical tasks, reception, filing, and potentially event planning or facilities support. Works independently within established procedures, applies practical administrative knowledge, prioritizes tasks, and may coordinate or oversee lower-level staff. The role requires related work experience or practical knowledge gained through advanced education.

Resolve Ocean freight invoice disputes accurately and within service levels, investigate root causes, coordinate with customers and stakeholders, collect rejected-dispute payments, monitor performance metrics, and support process improvements. The role requires customer-centric communication, financial accuracy, stakeholder management, ocean shipping knowledge, and familiarity with ERP or CRM systems.