Top Tech Jobs & Startup Jobs in Mumbai

Lead and develop a team of quality analysts to monitor and evaluate customer interactions using interaction analytics (speech, text, AQM). Build QA frameworks, deliver reports and insights, partner cross-functionally to drive performance improvements, coaching, and continuous improvement in a call center environment.

The Sr Analyst in IT Quality Control ensures compliance of IT products, conducts audits, and collaborates with various teams for quality assurance in software development projects. They design test cases and develop automation scripts during the software development lifecycle.

Process inbound documents and faxes, identify and document reportable adverse events, perform data entry, create AE reports, navigate pharmacy order activity reports, and meet program service-level requirements while following policies.

Administer and support Microsoft 365 productivity platforms, resolve escalated technical issues, design permanent solutions and automations, lead projects, deliver trainings, create reports, and collaborate across teams to improve service stability.

Process inbound pharmacy-related documents and faxes, perform data entry, identify and create adverse event reports, research and resolve order/document issues, and meet service level requirements in a high-volume customer service environment.

Designs and delivers data analytics and BI solutions across the analytics lifecycle, produces actionable insights, solves complex problems independently, mentors junior staff, and contributes to policies and technical solutions for large-scope projects.

Assess business opportunities and promote data science adoption. Build, test, and operationalize ML and GenAI solutions; design ML/LLM pipelines (RAG, prompt engineering). Develop scalable cloud functions and microservices, integrate APIs with ApigeeX, monitor performance, and collaborate with stakeholders to drive solution adoption.

Develop social-first creative and short-form video for multiple healthcare brands: design ads and banners, concept/produce/edit video, optimize for engagement and conversion, collaborate with marketing, and deliver high-volume assets on tight deadlines.

Design, deploy, and operate containerized and serverless platforms on GKE, manage the enterprise Harness CI/CD platform, build standardized GitOps/IaC pipelines, embed DevSecOps controls, monitor platform health, onboard application teams, enforce policy-as-code governance, and collaborate with security and stakeholders to ensure secure, scalable, and repeatable deployments.

Lead SOX and internal control activities for data management and governance: develop control frameworks, manage testing and remediation, partner with audit/IT/process owners, track control effectiveness, and mitigate fraud and operational risks.