Top Tech Jobs & Startup Jobs in Mumbai

Salesforce Business Analyst responsible for gathering and documenting business requirements, creating user stories, process flows, wireframes, business rules, manuals, and training materials. The role manages multiple Salesforce implementation projects, supports stakeholder and client relationships, delivers presentations, and works across Waterfall and Agile methodologies. Required expertise includes Sales Cloud, Service Cloud, Marketing Cloud, Salesforce platform fundamentals, and strong analytical and communication skills.

Provides technical leadership for Salesforce Tosca automation initiatives, aligning frameworks with project needs and defining reusable automation standards. Oversees quality, issue resolution, handover, and knowledge transfer while facilitating Agile practices. Supports Scrum Masters and Product Owners, coordinates dependencies across teams, manages risks and blockers, tracks sprint and release progress, forecasts resources, and communicates updates to technical and business stakeholders.

Own and stabilize Salesforce Enterprise Territory Management and Sales Planning architecture, including territory hierarchies, account and user alignment, quota planning, segmentation, and compensation-data cascades. Govern CRMA and MuleSoft integrations across JDE, ODS, Snowflake, ETM, SPIFF, and reporting systems. Define data models, effective dating, validation, reconciliation, release strategies, documentation, and runbooks while mentoring teams and reducing reliance on external Salesforce Professional Services.

Remote Salesforce Business Analyst responsible for business analysis, process flow diagram creation, data management, and Excel-based work. Salesforce and SAP experience are advantageous but not mandatory. The role requires immediate availability and involves a two-stage interview process, with working hours from 12:00 PM to 9:00 PM IST.

Performs automated QA testing for Salesforce using Provar, including building and maintaining test suites, regression, integration, smoke, end-to-end, API, and data-driven testing. Executes tests with Apache Ant, manages Git repositories, supports CI/CD, and validates Sales Cloud and Service Cloud functionality. The role also requires troubleshooting, debugging, release and deployment knowledge, Agile/Scrum experience, strong communication skills, and Provar certification.

Designs and leads enterprise Salesforce Marketing Cloud architecture, integrations, data models, customer journeys, personalization, security, governance, and deployment strategies. The role produces architecture documentation, guides development teams, conducts design reviews, mentors developers, and collaborates with stakeholders, product owners, QA, DevOps, and enterprise architects. Responsibilities include integrating SFMC with Salesforce CRM and external platforms such as Azure, Snowflake, and Data Cloud while ensuring scalable, secure, compliant marketing automation solutions.