Top Tech Jobs & Startup Jobs in Mumbai

Manage end-to-end marine flight ticketing for seafarers and corporate clients, including reservations, fare quotations, ticket issuance, reissues, cancellations, refunds, schedule changes, and disruption handling. Use GDS platforms to identify cost-effective itineraries, interpret fare rules, maintain accurate PNR documentation, coordinate with airlines and clients, and meet service-level timelines. The role requires strong marine travel knowledge, attention to detail, multitasking, and effective client communication.

Provides priority support to B2B travel agents and key accounts for domestic and international air bookings. Handles ticketing, amendments, cancellations, refunds, reissues, schedule changes, rerouting, fare validation, waiver requests, escalations, and airline coordination. Applies fare rules and penalty structures, maintains case records, meets SLA and TAT targets, prevents ADM losses, and resolves complex itinerary and booking issues through calls, email, and CRM systems.

Manage domestic and international air ticketing, including bookings, cancellations, refunds, reissues, schedule changes, fare calculations, and EMD processing. Coordinate with airlines, consolidators, and GDS support teams while ensuring compliance with fare rules, BSP/ARC regulations, ADM policies, and company procedures. Track cases, prepare MIS reports, communicate updates to travel agents, and resolve complex booking issues within service timelines.

Provides premium B2B support to travel agents and key accounts for domestic and international air bookings. Handles ticketing, amendments, cancellations, refunds, reissues, schedule changes, rerouting, fare validations, and waiver requests. Interprets airline fare rules, manages escalations, coordinates with airlines and suppliers, maintains case records, and resolves priority requests within SLA and TAT requirements. Requires GDS expertise, strong communication, problem-solving, customer service, and knowledge of travel booking platforms and office software.

Manage domestic and international air ticketing through GDS and B2B travel platforms. Responsibilities include bookings, cancellations, refunds, reissues, fare calculations, EMD issuance, schedule-change handling, airline coordination, documentation, MIS reporting, and compliance with fare rules, BSP/ARC regulations, ADM policies, and company SOPs. Provide accurate, timely support to travel agents and internal teams while meeting SLA and turnaround requirements.

Manage end-to-end marine travel ticketing for seafarers and corporate clients, including flight searches, reservations, fare quotations, ticket issuance, reissues, cancellations, refunds, and schedule changes. Use GDS platforms to identify cost-effective itineraries, maintain accurate PNR and ticketing records, coordinate with airlines and clients, handle urgent requests, meet service-level timelines, and ensure compliance with fare rules and marine travel requirements.