Top Tech Jobs & Startup Jobs in Mumbai

Manage and grow relationships with Platinum partners, drive partner engagement and revenue, coordinate with internal teams to deliver solutions, and ensure partner satisfaction and performance.

The Customer Success Manager will support platinum customers and help deliver customer-centric connectivity, communication, cloud, security, IoT, and marketing solutions. The provided description contains limited role-specific responsibilities or qualifications.

Leads the go-to-market farming strategy for Platinum and Gold channel partners within the SME business. The role develops scalable partner-growth frameworks, playbooks, capability programs, and product-penetration initiatives. It collaborates with regional sales, partner development, product, marketing, OEM, and partner teams to increase revenue, order bookings, logo extraction, and EPPC performance. Success depends on channel-sales expertise, B2B technology knowledge, strategic execution, analytics, and stakeholder management.

Own strategy, roadmap and commercial performance for enterprise voice products (SIP Trunk, PRI, Toll-Free, CLI). Drive product lifecycle, GTM, pricing, partner management, regulatory compliance, and mentor product team to grow revenue, margins and adoption.