Top Tech Jobs & Startup Jobs in Mumbai

Serve as primary client contact to onboard, train, and support customers. Build relationships, monitor customer health, resolve issues with product and technical teams, drive retention and expansion, and report on NPS, churn, and satisfaction trends.

Manage client relationships and projects end-to-end while producing persuasive, brand-aligned copy for websites, social, email, blogs, and other channels. Coordinate cross-functional teams, track timelines and budgets, conduct client check-ins, and edit and research content to support marketing strategies.

Generate qualified leads in financial services through cold outreach, set meetings with decision-makers, maintain CRM pipeline, collaborate with sales, and meet monthly meeting and lead quotas.

Build, maintain, and improve programming solutions and AI/ML applications to automate workflows, analyze operational data, and optimize processes. Collaborate with cross-functional teams, maintain operational systems, and document technical procedures to support reliable, scalable operations.

Designs and runs multi-channel lead generation and referral campaigns, sources and qualifies prospects, schedules pre-assessment appointments, updates CRM in real time, reports on performance, and ensures confidentiality and compliant outreach to drive qualified lead volume for intake and conversion.

Provide high-level administrative support to C-level executives: manage calendars, communications, client interactions, prepare legal retainers, maintain confidentiality, handle filing and data entry, and manage social media channels and basic bookkeeping tasks. Maintain required home-office tech and reliable internet for remote work.

Build, test, and maintain scalable web applications using Node.js and TypeScript. Design and optimize PostgreSQL databases, integrate third-party APIs (REST, GraphQL, Webhooks), develop frontend components with React.js, use Git for version control, troubleshoot performance issues, and collaborate with cross-functional teams. Support cloud deployments (AWS, Fly.io) and basic CI/CD/Docker workflows.

Act as a strategic partner to C-level leaders by managing complex calendars, triaging communications, and maintaining confidentiality. Own internal project lifecycles—track milestones, drive team accountability, and optimize workflows using Google Workspace and PM tools. Conduct research, present actionable findings, and provide high-level executive support while ensuring reliable remote work setup and technical readiness.

Lead HR operations and contractor management for remote staffing: ensure compliance, manage contractor lifecycle, resolve client escalations, improve onboarding, track HR metrics, and drive operational excellence under tight timelines.

Lead and mentor a full-stack engineering team to translate business goals into scalable, secure AI-powered SaaS systems. Own architecture, frontend and backend delivery, integrations (telephony, payments, automation), DevOps, and technical standards while driving execution and cross-functional collaboration.