The Customer Success Manager will ensure customer satisfaction through onboarding, account management, training, support, renewal monitoring, and churn prevention for a SaaS product.

Develop and maintain payment systems for subscriptions, billing, and invoicing while ensuring security and reliability. Collaborate with cross-functional teams and optimize existing integrations.

The Design Engineer will enhance UI/UX of Fireflies' products, create and ship frontend solutions, and collaborate with the design team to improve product quality.