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The Quality Analyst will conduct audits, coach teammates, report performance metrics, drive quality initiatives, and suggest process improvements.

TaskUs is seeking a Teammate to assist in delivering outsourced digital services and enhancing customer experiences for technology clients. This role involves ensuring effective representation, protection, and growth of client brands.

TaskUs seeks Teammates to support digital services and customer experience for technology companies, focusing on a People First culture and promoting professional growth.

The Senior Training Manager oversees training programs, selects and trains managers, develops training materials, ensures alignment with business objectives, and maintains training documentation.

The Quality Manager will oversee program metrics, perform quality audits, provide data analysis, implement process improvements, and mentor teams to ensure operational excellence.

The role involves handling inbound and outbound calls to gather trip information for non-emergency medical transport, answering inquiries, and managing member concerns efficiently, in a high-call-volume environment.

As a Quality Analyst at TaskUs, you will ensure excellent customer service, meet performance metrics, maintain quality guidelines, and provide feedback for improvements.