Top Tech Jobs & Startup Jobs in Mumbai

Provides general teammate-level support within TaskUs’s outsourced digital services and customer experience operations. The posting emphasizes TaskUs’s People First culture, employee benefits, career growth, inclusive workplace, and application safety. No specific day-to-day responsibilities or technical qualifications are provided.

Provides first-level technical support for internal users by diagnosing and resolving hardware, software, operating system, and telecommunications issues. Responsibilities include responding to support requests, installing and configuring equipment and applications, applying patches and upgrades, assisting with application testing, documenting procedures, maintaining asset and software-license inventories, and performing preventive maintenance.

Quality Supervisor role at TaskUs. The provided description contains no specific responsibilities or qualifications beyond the position title and general company information.

Provides Level II support for enterprise and cloud applications, resolving escalated incidents through ServiceNow and Jira. Responsibilities include monitoring SQL Server jobs, modifying SQL scripts, verifying stored procedures, troubleshooting ETL and workforce-management integrations, collaborating with developers and DBAs, supporting outage response, drafting RCA documentation, coaching Level I support, and maintaining knowledge-base articles. Requires flexibility for 24/7 rotating shifts.

Provides customer support through phone, email, and live chat; resolves inquiries, troubleshoots issues, documents interactions, escalates unresolved concerns, and maintains service-quality standards. The role requires accurate communication, adherence to procedures and KPIs, collaboration with internal teams, participation in training, and adaptability in a fast-changing customer service environment.

Designs, develops, tests, deploys, and maintains data pipelines, ETL processes, data warehouses, and data models supporting business intelligence reporting. Configures automation, validates data quality, monitors performance and errors, troubleshoots issues, and optimizes ETL environments. Collaborates with technical users and business stakeholders to define requirements, establish business rules, and deliver accurate datasets and analytics solutions.

Leads learning and employee development initiatives within TaskUs’s People First culture. The provided description contains no detailed responsibilities or qualification requirements beyond promoting professional growth, employee well-being, inclusion, and internal mobility.

Analyze complex datasets and translate findings into clear, actionable business insights. The role develops ad hoc and repeatable reports, creates data visualizations, validates data quality, identifies trends and improvement opportunities, and partners with business and technical teams to translate requirements and analysis into effective decisions and strategies.

Analyzes complex, large-scale datasets to generate actionable business insights and support strategic decisions. Creates ad hoc and recurring reports, partners with data visualization teams, validates data quality, and translates business requirements into technical specifications. Communicates findings through clear data storytelling and recommends opportunities for improvement. Requires at least two years of data analysis experience and one year building reports with BI tools such as Power BI, Tableau, or QlikView.

Supervises quality activities for TaskUs outsourced digital services and customer experience operations. The posting provides no detailed responsibilities or qualification requirements beyond the quality supervisor title.