Top Tech Jobs & Startup Jobs in Mumbai

Director of Operations

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Senior level

Other

The Director of Operations oversees multiple BPO teams, ensuring excellent service delivery and operational efficiency. Responsibilities include strategic planning, resource allocation, client management, team leadership, financial oversight, and compliance. This role drives continuous improvement initiatives and fosters employee engagement and client satisfaction.

TaskUs

Operations Manager-2

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Mid level

Other

As an Operations Manager at TaskUs, you will lead your department to meet key performance indicators (KPIs), manage employee performance, and develop innovative solutions to enhance customer experience. You will need to effectively communicate, build trust with your team, and ensure a high level of customer satisfaction through strategic operations management.

TaskUs

Team Leader

2 Days Ago

Entry level

Other

As a Team Leader at TaskUs, you will support and lead teams in providing exceptional customer experiences. Your responsibilities will include fostering a People First culture, managing internal mobility, and promoting employee well-being while ensuring high performance and innovation in the services provided to clients.

TaskUs

Team Lead

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Junior

Other

As a Team Leader at TaskUs, you will manage day-to-day operations of your team, ensuring service level agreements are met and teammates achieve their KPIs. Responsibilities include coaching, training, creating performance reports, and acting as a liaison between your team and management to resolve issues and enhance customer experience.

Top Skills: E-CommerceZendesk

TaskUs

WFM Planner

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Entry level

Other

As a WFM Planner at TaskUs, you will be involved in optimizing workforce management processes, collaborating with teams to enhance operational efficiency, and contributing to the company's growth while ensuring a People First environment.

TaskUs

Workforce Scheduler

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Entry level

Other

The Workforce Scheduler at TaskUs is responsible for managing and optimizing workforce allocations to ensure efficient operations. They will analyze data trends, collaborate with teams to meet capacity needs, and contribute to a culture focused on employee well-being and development.

TaskUs

Operations Manager

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Mid level

Other

As an Operations Manager, you will lead your department by driving innovation to solve business problems and improve customer experience. You will be responsible for meeting KPIs, developing employee potential, building strong relationships, and fostering a positive work environment that promotes growth and teamwork.

TaskUs

Quality Analyst

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Entry level

Other

As a Quality Analyst at TaskUs, you will focus on ensuring the quality of digital services and customer experiences delivered to clients, identifying areas for improvement, and helping enhance operational efficiency. You will collaborate with various teams to maintain high standards and support client growth.

TaskUs

Reporting Analyst

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Entry level

Other

The Reporting Analyst at TaskUs will be responsible for generating reports, analyzing data to support the company's digital services, and providing insights to enhance customer experience for fast-growing technology clients.

TaskUs

Team Leader

2 Days Ago

Navi Mumbai, Thane, Maharashtra, IND

Entry level

Other

The Team Leader at TaskUs will oversee a team, ensuring effective communication and collaboration. Responsibilities include supporting employee growth, fostering a positive environment, and aligning team performance with the company's goals. They will play a key role in promoting the People First culture and enhancing employee experience within their department.