Top Tech Jobs & Startup Jobs in Mumbai

The Senior Training Manager oversees training programs across all sites, selects and trains Training Managers, and implements site-wide initiatives aligned with organizational goals.

As a Quality Manager, you will oversee quality audits, monitor program metrics, provide analysis, and drive continuous improvement initiatives.

As a Quality Analyst, you will audit calls, coach teammates, report performance, identify quality issues, and suggest improvements to processes and systems.

The Senior Training Manager oversees training programs, selects and trains managers, develops curriculum, and aligns training with business objectives across various campaigns.

The Senior Training Manager oversees training programs, develops training materials, selects and trains Training Managers and Supervisors, and ensures training aligns with business objectives.

The Operations Manager at TaskUs oversees the department, ensuring KPIs are met, leading employees, and solving business problems through innovation to provide optimal customer experiences.

The Senior Operations Manager oversees department activities, directs campaign managers, ensures client satisfaction, manages staffing, and develops goals and procedures for operational efficiency.

Perform email/chat-based data entry and document handling: check, update, approve documents and applications; oversee applicant workflow; update client dashboards; and document workflows and tasks.

As a Quality Analyst, you ensure a great customer experience by adhering to quality guidelines, exceeding KPIs, and maintaining confidentiality.

Provide customer support for TaskUs clients across digital channels, follow company processes to represent and protect client brands, resolve inquiries, and participate in training and quality initiatives.