Top Tech Jobs & Startup Jobs in Mumbai

The Quality Supervisor at TaskUs is responsible for calculating monthly audit targets, driving completion, reporting performance metrics, and identifying training needs for quality analysts. They will also participate in strategic projects, conduct weekly coaching, maintain calibration sessions, and drive quality initiatives, ensuring that the team is updated on process knowledge and mentoring new QAs.

As a Quality Analyst at TaskUs, you'll ensure quality standards are met in digital services, focusing on customer experience. You'll analyze processes, identify improvements, and collaborate with teams to enhance service delivery.

The Learning Experience Leader will create and maintain a positive learning environment by designing and expanding training and development programs. Responsibilities include delivering technical training, improving existing programs, monitoring trainee progress, and researching new learning technologies to meet organizational needs.

The Learning Experience Leader is responsible for enhancing the learning and development strategies at TaskUs to support employee growth and operational excellence across departments. This role involves creating innovative training programs and promoting a culture of continuous improvement in employee learning experiences. The aim is to ensure that employees are equipped with necessary skills to contribute meaningfully to the company's success.

The Learning Experience Director will lead the development and implementation of learning strategies across the organization, focusing on employee engagement and skill enhancement. Responsibilities include overseeing innovative learning experiences, managing digital platforms, mentoring a team, collaborating with stakeholders, and evaluating program effectiveness to support organizational growth.

The Operations Manager will oversee the customer experience and operational efficiency of outsourced digital services. The role focuses on ensuring client satisfaction and managing performance metrics, while fostering a positive team environment in a fast-paced setting.

The Business Insights Analyst at TaskUs will analyze data, create reports using Power BI, write SQL scripts, and provide actionable insights to business leaders. The role requires strong analytical skills to define metrics and measure performance while managing relationships across departments. A focus on improving business processes and operational effectiveness is essential.