Top Tech Jobs & Startup Jobs in Mumbai

Provide technical support for Twilio Email infrastructure, troubleshoot complex email and network issues, collaborate with customers and engineering via Slack and JIRA, contribute to knowledge bases, and work shift-based schedules supporting EMEA customers.

Own architecture and roadmaps for the Phone Numbers Platform, modernize legacy systems to microservices, leverage AI tools to accelerate development, design high-volume APIs, mentor engineers, prioritize reliability and security, and write clear design docs and RFCs.

Design, develop, deploy and operate low-latency, highly available distributed systems. Build CI/CD on managed AWS services, write unit/integration/load tests, develop monitoring/alerting, perform peer code reviews, and improve system resiliency, performance, and processes in a DevOps model.

The Systems Ops Administrator will manage Salesforce administration, data quality, system maintenance, and collaborate with various teams to enhance operational efficiency.

As a Technical Support Engineer 2, you'll support Twilio customers, resolve complex issues, and communicate technical details effectively, enhancing user experience.

Provide technical support for Twilio Console users, troubleshoot telecom and QoS issues, collaborate with Engineering/Product, document trends, file JIRAs, and contribute to knowledge bases while occasionally working irregular shifts.

The Senior Network Engineer at Twilio will build, operate, and maintain global network infrastructure, ensure performance monitoring, troubleshoot issues, and collaborate on security and future network needs.

The Software Architect (L6) will define and drive architectural vision, solve complex technical challenges, mentor engineers, and align teams across Twilio.

Lead a remote India-based Technical Support team for Twilio's Voice Segment Platform: manage performance, coaching, escalations, incident RCA, process improvements, hiring and workforce planning, and cross-functional collaboration to improve customer satisfaction and operational KPIs.

Design, develop, test, and support enterprise financial application components in Oracle Fusion, integrate data flows with Zuora, translate accounting requirements into technical specs, support SIT/UAT, monitor system health, debug integrations, and perform root-cause analysis during critical financial periods.