The Senior Technical Support Engineer provides complex technical support for enterprise customers, supervises 2nd level tech issues, and collaborates with product and development teams on solutions.

Lead the observability infrastructure for logging and monitoring on Google Cloud Platform. Ensure high availability and performance while managing observability events with various tools.

As a Senior Technical Support Engineer, you will provide expert support to enterprise customers, troubleshoot complex issues, mentor junior staff, and collaborate across teams to resolve problems in cloud technologies.