Develops and improves software systems, analyzes performance and reliability, writes and reviews code, creates tests and documentation, and supports Agile releases. The role includes mentoring junior engineers, guiding technical designs, participating in hiring, handling occasional on-call incidents, and collaborating across product and engineering teams. Experience with web applications, enterprise products, NoSQL databases, AWS services, DevOps, and C#/.NET technologies is expected.

Develops, tests, troubleshoots, and maintains software applications, APIs, websites, frameworks, utilities, and databases. Performs systems analysis, improves reliability and security, contributes to technical documentation, and follows software development and Agile practices. Builds AI-powered features using LLM APIs and related technologies, collaborates with product and engineering teams, supports releases, analyzes service performance, and participates in occasional on-call rotations.

Leads customer analytics projects using dbt and Snowflake, establishes data and code quality standards, mentors junior analysts, conducts code reviews, documents reusable solutions, manages customer requirements, delivers analytical findings, and identifies expansion opportunities.